Terrible web app First of all, this is not a native Android app. That's perfectly fine. However, the user interface as an Android app is horrible! If you click on any buttons on the home screen, there's no way to go back to it. Clicking on the Find An Agent button opens up an external browser (ie. Chrome). Nationwide should hire some real developers to make an Android app that works well like other insurance companies. This app is just completely embarrassing.
I have been a Nationwide member since 2002 when I first started driving but I have yet to get this app to work. Not only that, I have tried contacting Nationwide about this issue at least 8 times and every time they tell me that someone will contact me or get back to me about it and they never do. I have yet to be able to view my Insurance ID Card, Current Balance, Payment History, etc. For as much as they claim to being "on your side", they have yet to resolve my issue that I first contacted them about 5 years ago. This app has been absolutely worthless to me just like Nationwide support. It is disappointing to know that you are being insured by people who cannot solve one little problem you have been contacting them about for years. Maybe someday they will contact me back to get this fixed. I just hope it is before I decide to find another insurance company and have to go through that hassle.
Could be better You cannot change login account/settings, or update any information.
It's pointless. I can't pay my bill. If I needed to send info your app has no use for that. Other companies have a wonderful app to help you with all your needs before calling in. I would give it 5 stars once a bill pay option is in place on the app for android users
Eh. Recently switched from GEICO because we are getting more for our money. After signing up, I see that the app is seriously outdated. The whole UI and what you can access/do needs an update bad.
Update the login This would be great if you add the option of remembering my login
* Several experience improvements and bug fixes
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