My Retirement

Nationwide

About this app

If you’re in an employer-sponsored retirement plan with services provided by Nationwide, check out the My Retirement app.

Using fingerprint or facial recognition, you can look at your account on the go, or see your retirement readiness using My interactive Retirement PlannerSM. Get the retirement and financial planning help you want, including:

• Viewing account balances
• Asset class breakdowns
• Managing contributions
• Viewing active loans

Some features may not be available to all plans

Ratings and reviews

App shows the wrong account balance compared to what I've consistently seen when I log in via the website instead of the app: wrong to the tune of 19%. Otherwise, the app what it's supposed to but performance and user interface need much improvement. On some screens you have to have your phone rotated into landscape view to see all the content because it isn't sized to fit in portrait view and portrait view won't allow you to scroll sideways to see that content. For example, the screen that displays funds' performance.

I have to reinstall each time I use it. I used this app for years without any problems. Now the screen go black when I try to sign on. I have emptied my cache, reinstalled a dozen times and restarted my phone. Nothing works. Nationwide apparently has done an upgrade or something different. Once I reinstall and log on it's works fine.

Absolutely horrible. For the past 7, almost 8, months Nationwide's system hasn't worked so they haven't taken any contributions from my paycheck to put into my retirement. Their customer services claims they fixed my issue but it still isn't fixed. The other night when I called, the service rep actually mocked me about the problem I was having. When it comes to planning for your retiremrnt, avoid using Nationwide: they aren't on your side. Edit: I've been doing the solution since June no change

What's new

Bug fixes and enhancements to our customer feedback tool