Naturgy Panamá Clientes

Empresa de Distribucion Electrica Metro-Oeste S.A.

About this app

Naturgy (formerly Gas Natural Fenosa) Panama is the exclusive mobile application for Naturgy customers (formerly Gas Natural Fenosa) that we put at your disposal so that you can carry out the most common procedures.

With this application you will no longer need any other support. With it you will be able to carry out the most common procedures and actions as a client, as a virtual office. Download invoices, check consumption, check the balance, etc, all from the app!

This mobile virtual office in your pocket allows you to:

- Check the bills, and analyze the electricity you are consuming month by month on your bill.
- Control your bill spending, from the application you can know what to do to consume less on the next bill and have more savings on your electricity bill.
- Download your invoices in PDF format, to save or print them on your computer in case you need a paper copy. All billing in one place!
- Check your balance
- Contact us directly to receive support or assistance, instead of accessing from the web or our call center.
- Be up to date with the most relevant notifications from Naturgy (formerly Gas Natural Fenosa).

As a client of Naturgy (Gas Natural Fenosa) we offer you the way to carry out all the procedures with a new design that adapts to your needs. Goodbye to having to go to the customer service office or having to call and wait to be served! Now you have your virtual office in your pocket with customer service 24 hours a day, 7 days a week. The Naturgy (Gas Natural Fenosa) Panama app is another customer service channel that we put at your disposal so that we can solve all your doubts and questions about expenses or consumption, among others, in the most agile way possible.

If you have any request, complaint or claim, you can also contact us through the following Customer Assistance channels:
- For complaints or inquiries you can contact us at the following numbers: [phone] or [phone].
- For emergency telephone assistance 24 hours a day, 365 days a year, you can contact us at the following telephone number [phone].

Ratings and reviews

Absolute garbage. Just let me do one thing. Pay my electric bill remotely, via credit card. Why is it so hard for you to implement this? Maybe if you weren't so busy being slapped with fines for corruption? Pay by credit card. Good grief. I can buy toilet paper remotely by credit card, why can I not pay my electric bill? 😡😡😡😡😡😡😡😡

Pure garbage. App hasn't worked in weeks and when I emailed them they responded within minutes: So sorry, our app doesn't work. Naturgy Panama is a disgrace

Useless app. Rarely (if ever) works. Tipical Panamanian app. No effort into doing anything correct that works. Negative 3 stars.