Direct Deposit doesn't work Everything was fine with this app until the recent update. Now I can't deposit a check by taking a picture. It keeps saying that it couldn't read the numbers on the bottom.left of the check. I even uninstalled and reinstalled the app and it still didn't work. I then downloaded the app on my fiance's phone and it did the same thing on hers. The picture I took was perfect, no blur and the whole check was in frame.
Not Worth The Inconvenience! 👎👎👎👎👎 After recent update, I get the following msg when signing in on my Android HTC M8: "Unable to Connect - Looks like there was an unexpected error with the app. Please try again." This happens frequently and it's annoying. I have uninstalled , and then reinstalled the app, but the problem still persists.
Great! Every time I try to sign in the app crashes and kicks me out. UPDATE: My problem was fixed! My WiFi wasn't originally strong enough to support the app. We got a new, stronger router installed in our house and the app signed me on straight away! I hope this can be helpful to others, as I did see a few others were experiencing this issue as well. I also appreciate the punctuality of the response of Navy Fed when I was having issues before :)
Can't log in Ever since the update I can't log in. Update: there was an update and for one day I was able to log on and use the app. Was very happy with the bill splitting tool coming back. Then it updated again gives me an unable to connect error message. I'm using wifi and the error only pops up after I try to log in. Please get someone who knows what they're doing to handle the app feature.
Bummer I loved the app, it made mobile banking quick and easy. Unfortunately, after I did the update it hardly ever works. It's says there's an unexpected error with the app. Now I have to go to the Internet to do my banking needs. I am so unhappy now.
Inoperative App changed login by account to username but online uses access number. there is no user name setting. can't use the app now. this was after setting to fingerprint login Update: App still having the above issues and now giving complete login failures and errors. Idk what they did but you literally have to keep redownloading the app
We made changes to Fingerprint sign in to make it easier to use. We also resolved issues with the calculators and the display in Bill Pay.
In case you missed it from v5.4:
- Statements! Go old school by viewing & printing statements for all of your Navy Federal accounts, right from the navigation menu.
- We brought back the Mortgage, Loan, Savings, and Tip calculators & Currency Converter
- Set your Credit Card PIN
- Manage the devices that use Easy Sign In in Settings.
Tap and pay with your phone, get instant notifications, and lock your cards.