Not Very Good It constantly restarts and takes 2 or 3 attempts to log in. When I'm not on my Wi-Fi at home it takes even longer to open. It frequently shows the wrong account balance. I've logged in several times for it to tell me I'm overdrawn when I'm nowhere near. My first thought is always that someone stole my info. App needs serious work.
Doesn't work properly Everything about this app is flawed or broken. You can't use it on more then one device either, so if I set it up on an old phone, I wouldn't be able to use it on a new one. Stick to the full Web version
Doesn't work well at all. Tells me available balance is twelve dollars when it's really nearly one thousand. The mobile check deposit makes me want to throw phone, perfect picture, lighting perfect , takes 15 attempts then finally works. Great idea ..... poor execution.
Camera is flipped when depositing check When I go to take a picture of the check, the camera shows an upside-down, flipped left-to-right image. This makes it quite a challenge to photograph the check. I have a nexus 5x and my camera works fine otherwise
Useless I deposited a check on Friday through the app. It is Monday, still no money in my account, and all customer service can tell me is they can't do anything about it and that it states its a longer wait in the terms and conditions. That's nice to know, but your terms & conditions, & FAQ pages are either not found or under construction when you click on them. The bank, the website and the inability to deposit a check via atm w/o a teller having to put it in manually is making me not want to use this bank at all
I consistently get an error 8 out of 10 times when I try to log in. They claim it updates every 15 minutes but I never see my transactions in real time... I've un-installed and re-installed numerous times... PLEASE FIX THIS!!!!!! my in person or over the phone banking experience is always awesome but this app makes me want to rip my hair out
The NBT Bank Mobile Banking App has been updated to include minor enhancements to the app’s functionality, guides to support your check photography for Mobile Deposit, the ability to review the status of your Mobile Deposit.