AWFUL CHECK DEPOSIT I have now literally tried to deposit one check 25 times at least. I have taken pictures so clear and bright of my check that I'm pretty sure a blind person could read it. And this happens EVERY time I try to deposit a check. I experience an immense feeling of dread every time I am about to try to use your app for this purpose. FIX YOUR CHECK DEPOSIT. Other than that....you guys are great.
Not Very Good It constantly restarts and takes 2 or 3 attempts to log in. When I'm not on my Wi-Fi at home it takes even longer to open. It frequently shows the wrong account balance. I've logged in several times for it to tell me I'm overdrawn when I'm nowhere near. My first thought is always that someone stole my info. App needs serious work.
Often has login glitches Need this when I'm not near an ATM, but sometimes takes several tries to work. And time delay between bank transactions and display in app is huge, and causes problem. Would like to see displayed more like check balance ledger than running total balance.
Doesn't work properly Everything about this app is flawed or broken. You can't use it on more then one device either, so if I set it up on an old phone, I wouldn't be able to use it on a new one. Stick to the full Web version
Horrible Literally have an error EVERY single time I try to open the app to login. No exaggeration. Have 3 other banking apps on my phone for other banks. Never experience this with any of them.
Finicky mobile deposit! This might be the most horrendous mobile deposit app. It takes multiple tries to deposit checks for some reason but you only receive a generic error message. This app has made me move away from using NBT as my primary bank! And I have recommended people use a different bank if they plan on doing any mobile banking.
The NBT Bank Mobile Banking App has been updated to include minor enhancements to the app’s functionality, guides to support your check photography for Mobile Deposit, the ability to review the status of your Mobile Deposit.