THe app is great, however, it was an expensive inconvenience. My laptop had problems so I lost the app since you have to pay for each installment. I tried to download it to a tablet while trying to get my laptop fixed, I couldn't download it as the ten dollar app, so I did the fifteen dollar one instead. I got charged for both, but have no idea how to get the ten dollar refund since I couldn't even access it to download it but was charged. Great app, need improvement on access and download.
9 people found this review helpful
July 23, 2019
We are glad you are enjoying our app, and are very sorry to hear about your laptop. You can request a refund here from our team here: https://www.nch.com.au/general/refund.html We apologize for any inconvenience this may have caused. -NCH Software Team
The editing is good I have the software in my computer and it's the same. BUT my biggest issue is the saved exported files don't appear in my gallery even when I save them there specifically and then I have too hunt them down through my phone... What gives?
8 people found this review helpful
June 16, 2020
Hello, Thank you for notifying us of the issue. Please restart your device to fix it now and we will fix the bug in the next release. For further assistance, our Support Team will be happy to assist you here: https://www.nch.com.au/support/index.html. Thanks -NCH Software Team