A theater nearby was recently acquired by this company. Their website is NOT mobile friendly. In fact it's horrible. So I download the app. The app doesn't recognize the theater (after being owned and operated for months now). Update your app or make your site mobile friendly. It's boarder line impossible to determine show times as it stands.
Super slow and inconvenient I continue to have issues with this app not loading or being unable to process requests. The customer service number doesn't load right, it's hard to see the importing things like days, and it over wastes time. Don't advertise movies to me either as soon as I open the app.
There's always an error & won't save my card info. I can't enter my card info either. I was unable to use my $5 reward last night at the concession stand because of it! Fix the bugs already! I will uninstall & reinstall yet again to see if this will finally work.
Terrible app. It continues to not allow me to log into my rewards account, saying it's not a valid ID when in fact I just used it and received points for doing so. It also fails to recognize that my location does indeed have Marcus theaters. Again, I just went there, in person, and it's within 10 miles of my house. Get it together already!
Never Works Couldn't purchase tickets (even tho I've done so many time with same saved payment option), only to discover that the app had changed the expiration date on my payment option WTF!!
This app worked great for a couple weeks, but it won't save my loyalty card info anymore. When I try to input it it says "unable to process at this time." Tried for the last two times I went to the movie. So annoying! Couldn't use my loyalty card. Have to pay a processing fee if you don't input your loyalty card on the app and want to buy tickets through the app. Fix the bugs Marcus!
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