Super slow and inconvenient I continue to have issues with this app not loading or being unable to process requests. The customer service number doesn't load right, it's hard to see the importing things like days, and it over wastes time. Don't advertise movies to me either as soon as I open the app.
Never Works Couldn't purchase tickets (even tho I've done so many time with same saved payment option), only to discover that the app had changed the expiration date on my payment option WTF!!
Total bs points expire Wow went off to college and all my points expired and I had a lot. Way to reward a loyal customer. They used to be the only theater I go to but they obviously don't care about their customers
A theater nearby was recently acquired by this company. Their website is NOT mobile friendly. In fact it's horrible. So I download the app. The app doesn't recognize the theater (after being owned and operated for months now). Update your app or make your site mobile friendly. It's boarder line impossible to determine show times as it stands.
Great for marcus movie goers You cant beat this app if you love going to marcus movie theaters frequently. I can pre purchase tickets for any show without worry if ill get the seats i want.
Felicia W I recently got the iPhone 7 plus and every time I log in to the Marcus app it freezes and I have to unintelligible and reinstall it (very frustrating). I do enjoy the app but please fix it soon. That's the only reason I gave it 1 star.
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