A theater nearby was recently acquired by this company. Their website is NOT mobile friendly. In fact it's horrible. So I download the app. The app doesn't recognize the theater (after being owned and operated for months now). Update your app or make your site mobile friendly. It's boarder line impossible to determine show times as it stands.
Super slow and inconvenient I continue to have issues with this app not loading or being unable to process requests. The customer service number doesn't load right, it's hard to see the importing things like days, and it over wastes time. Don't advertise movies to me either as soon as I open the app.
Terrible app. It continues to not allow me to log into my rewards account, saying it's not a valid ID when in fact I just used it and received points for doing so. It also fails to recognize that my location does indeed have Marcus theaters. Again, I just went there, in person, and it's within 10 miles of my house. Get it together already!
Never Works Couldn't purchase tickets (even tho I've done so many time with same saved payment option), only to discover that the app had changed the expiration date on my payment option WTF!!
Total bs points expire Wow went off to college and all my points expired and I had a lot. Way to reward a loyal customer. They used to be the only theater I go to but they obviously don't care about their customers
I would've given this app 5 stars, I like that it allows me to buy tickets ahead of time and reserve seats for the dream lounger seats. However, I just looked at my photo gallery and there all kinds of pictures from this app. There was actually a folder labeled "Marcus". I was confused and checked the privacy settings, yes they have the right to view and take photos and view my calendar, even confidential things. That's NOT ok! And is NOT necessary for a movie tickets app. Get out of our private business!!!!
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