Good In Theory Good app in theory - my husband & I both have the app on our phones, linked to the same rewards acct. But why is it if I buy tix on my phone he can't see them on his app? His app doesn't even have a "my tickets" screen. Also, his app shows the rewards $ available while mine just shows how many more points I need to get my next reward. But I have to ask the kid when buying popcorn if I have any available rewards. My app is android/google while husbands is apple but differences shouldn't be that great.
Garbage Logged me out. When I log back in the app, the app says my info dosent match their records!! But I can log into the desk top site on my laptop with the SAME LOG IN INFO!! I emailed the customer service message center and surprise....no contact back.
With the July update I can no longer buy tickets with the app since it no longer recognizes my password and there seems to be no way to reset it. . UPDATE: Apparently, when the app says to delete the payment method to be able to reset the password it really means ALL of the payment methods, including the rewards card. When the first one is re-added you'll get a chance to set the password for ALL of the payment methods. Also, the response from Marcus customer support was exceptionally fast.
Not working Used to work great a couple weeks ago. Now I can't even open the app continues "loading" and doesn't get any further. Please fix!
Loading... That is what this app is always doing. It worked great when I first got it, but the last 6 months have been horrible.
Keeps logging me out When I'm logged in it works fine, but the app will randomly log me out and I cannot log back in even though I have my account #. It says it doesn't match their records so I have to go to theater and have them do it, which takes like 20 minutes. FIX THIS ALREADY. Also, don't put movies on front page that aren't out yet.
-Fixed Various Defects
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