Review from Ruairi Aherne
Can't log in at all. Just keeps saying An Unknown Error Has Occured...
September 29, 2017Hi Ruairi, We recently fixed an error some users were having with the app which may have caused your problems. If you have any further problems please call us on 1890 500 121 or 01 212 4101 or email us at email@example.com.
When will PTSB sign up to Android pay? Far better design since the new update. Still with that said no mobile money function. The app would be handier if you could do a quick balance check without having to log in. AIB phone app has this function and it's a handy time saver. All in all a massive improvement on the previous version, just not quite there yet.
Getting there. After growing frustrated with the previous app, which went so long without an update, the new version is an improvement. However, it could be the best app in the Irish market with the following: -real time notifications for transactions (check out N26 app) -ability to check log in with fingerprint scanner -ability to easily check balance -ability to notify PTSB of travel plans so you don't need to call every time you travel somewhere not in the EU Also, when the user logs in, they should surely be brought to the account home overview page rather than having an extra step to check with account balance. It's coming together, please keep up the good work and stay innovating!
Awful, can't log in. Edit; latest update allows me to log in. General use is OK, a bit sluggish, but I don't see why half the screen has to be taken up with the blue area to tell me I'm logged in; I am aware of what I'm doing with my phone/this app, I don't require half a screen to remind me. Could be better utilised I'm sure.
It is certainly better than the previous app. If you don't log out properly then as soon as you log in the next time you are immediately logged out which can be annoying. Sometimes pending transactions will say 250 euro for example but when they clear 300 will have come out so it's not always reliable and this is the biggest issue I have with it.
Someone mistaken secure for pain in the butt. Its also far from being fast on mobile connection. Randomly deletes the open24 number so no way of using it without the card/number stored elsewhere. Give us custom login name/ email.
I'm still getting an issue were I am Logged out every time I log in. It has been mentioned that this has been fixed? Would be great to be able to see your balance at the click of a button similar to the AIB app. Please fix
· Fixed issues some users were having making payments
· Fixed an issue where third digit of PAN was not displaying for some users
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