Review from Stuart McMahon
At logout confirmation time strange looking characters appearing instead of English words.
September 29, 2017After lengthy investigation of this issue we have found that users of Motorola phones on Android 7.0 are experiencing this issue across other apps also. It is not specific to our app and so we are unable to fix it, apologies. See here: https://forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus-Moto-G4/Weird-language-displayed-on-selection-menu/td-p/3643929
It needs to have a basic display of in and out comes so its easier to see your account and account overview shouldnt just be a balance of whats available and whats pending to leave. If it had that it would be perfect for me
No Android pay
When will PTSB sign up to Android pay? Far better design since the new update. Still with that said no mobile money function. The app would be handier if you could do a quick balance check without having to log in. AIB phone app has this function and it's a handy time saver. All in all a massive improvement on the previous version, just not quite there yet.
Getting there. After growing frustrated with the previous app, which went so long without an update, the new version is an improvement. However, it could be the best app in the Irish market with the following: -real time notifications for transactions (check out N26 app) -ability to check log in with fingerprint scanner -ability to easily check balance -ability to notify PTSB of travel plans so you don't need to call every time you travel somewhere not in the EU Also, when the user logs in, they should surely be brought to the account home overview page rather than having an extra step to check with account balance. It's coming together, please keep up the good work and stay innovating!
Awful, can't log in. Edit; latest update allows me to log in. General use is OK, a bit sluggish, but I don't see why half the screen has to be taken up with the blue area to tell me I'm logged in; I am aware of what I'm doing with my phone/this app, I don't require half a screen to remind me. Could be better utilised I'm sure.
It is certainly better than the previous app. If you don't log out properly then as soon as you log in the next time you are immediately logged out which can be annoying. Sometimes pending transactions will say 250 euro for example but when they clear 300 will have come out so it's not always reliable and this is the biggest issue I have with it.
General performance improvements and bug fixes, including a bug which was logging some people out unexpectedly.