This app is wonderful! Faster, more reliable, more professional, and more friendly than Uber Eats. The delivery fee + tip can be pricey but people need to keep in mind, IT IS A LUXURY SERVICE. If you can't afford it then go get your food yourself. The tip and a percentage of the delivery fee is what goes to the runner/driver. So you are paying for your meal and the person who is running around town for you using their gas. They do not get compensated for the gas they use. The Favor Runners strictly work off tips. (All above are facts based off a personal friend who is a Runner)
They have the amount for the item from the store but then when the driver is on their way a crazy amount comes up. Just for Chicken Tenders they tried to charge $21 with tip. Wow. That is a bit crazy. May not use this app much. Shane, I hope I spelt his name right, did make my experience better by fixing my issue. I ordered one thing but didn't get what I requested. With him making it right did make me not give up on this app all together. My first driver JR was very attentive. Kept me in the loop of where he was and didn't just keep me waiting. I feel this app is good for when you have no other options on needed to get something but can't go get it yourself.
Favor is that diamond in the rough. Waaaaaaay better than Doordash and PostFlakes. They are fast and so helpful! It was totally not a problem when I forgot to get milk, they will stop off and grab whatever you need. (I order out 3-4 times a week) These people save my life. You can even order groceries! (Shipt markups each product) Delivery fee is only $6 in SATX, and they always have different restaurants at $1, $3 and FREE! Remember to tip your delivery person! They only get paid in tips.
Overall service is decent, but it'd be great if you could review the total (or even approximate) cost BEFORE you confirm your order, just on case you miss any of the ever-changing delivery multiplier alerts (delivery fees vary constantly). Paying $12 for delivery on a $6 food order is insane (and you don't know how much you're paying until the food is close to being delivered). The 'review your order' screen is a joke.
Doesn't show you delivery fee until order is picked up and suggests a ridiculous tip amount. $13 to deliver food?! No thanks, I will use UberEats. Another time tried the 'Order Anything' feature, the app showed favor running, but 30 minutes later I get a text that the restaurant is outside our service area. Waste of time.
Was great when they started. Lately delivery times are absurd and food arrives cold. Waited an hour for McDonald's fries and asked for the 5.99 fee to be refunded which it wasn't. I didn't even ask for a refund on the tip or restaurant just favors fee and I got a rejection saying they offer no compensation. It's rediculous.
Small update to fix a minor memory leak - don't let your memory leak, or you'll forget to ask your copywriter to create your release notes!
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