Fees and tip were almost as much as my food! Doesn't let you see the price before you order! I only found out the price after the food had been picked up and I wouldn't have gotten the it if I would have known how expensive it was going to be!
If you want a tease then use this app. I wanted something that was a 10 minute drive but they cancelled my order. If it's outside of "delivery zone" then you can't have the favor. Why even allow it? They don't understand how pissed off pregnant people can be if you set expectations and don't meet them. They don't offer an additional distance charge due to their misleading information. It shouldn't be called a delivery zone to begin with but instead a "pickup zone". The app should show your ara that you are allowed to order from but it doesn't. I am uninstalling because everytime I order I don't get it or the order is cancelled. I'll use uber eats or yelp from now on.
So you will have no idea about the price until the order is complete and has been picked up. Waayyyy too expensive fees are hidden from you up front. Clearly the last time I would be using this app
Disclosed my wife's phone number to a driver who now texts her semi-regularly. Extremely unsafe. Also, their customer service is awful. Prefer door dash
The orders are incorrect close to half of the time. When I brought this to their attention they made it seem that it was my fault. Choose a different delivery service. Not worth dealing with.
My largest complaint is that the app doesn't allow you to see overall charges upfront. Moreover, their processing and delivery fees are much greater than their competitors. The app is set up well, and looks great, but the lack of transparency and steeper costs means I'll be using alternatives.
We have a large set of changes for you here!
- The coolest of them is a new menu for when you're hungry, but not sure what you're in the mood for. Now you can just tap a button like 'BBQ' or 'Sushi' and see every location around you with this type of food. No more having to know the place you want to order from!
-We've also updated how addresses work, making the locations we show around you more accurate.
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