
Chris Ovak
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Update: Downgraded score from 4 to 2 because the game has become more broken rather than less. I'm now not able to participate in several features. Disappointed. Original Review: It's lovely to look at, and the gameplay is more fun than I would expect a match-3 game to be. It definitely keeps me coming back for more. Several bugs impact my enjoyment though. hopefully this game can get some more polish
2 people found this review helpful
World of Neopia, Inc
February 21, 2025
Hi there! We're sorry to hear that you’re experiencing errors. Please contact us at https://faeriefragments.support.neopets.com/hc/en-us/requests/new with your details. Include your Game ID, device information and the date when the error occurred. We'll do our best to resolve it.

Haley
I really enjoy this game. Pros: Lots of puzzles to do, game and on-site rewards, cute aesthetics, the music is nice (though repetitive after a while), the dress-up aspect. Cons: Some of the puzzles feel like they rely on sheer luck to win, there are graphical glitches, the expensive microtransactions The story feels off. I feel like all the characters are pretty rude to each other for no reason. The side story plots, all of which I've completed, also feel strange. Maybe it's just the writing
2 people found this review helpful
World of Neopia, Inc
November 11, 2024
Hi there, thank you very much for your valuable feedback. We'll do our best to incorporate your suggestions as we continue to improve the app. Stay tuned for updates!

Stephanie Willbanks
The game is a basic match 3 game. However. The Neopass integration is buggy. In the middle of a round, the Neopass window will pop up and request me to sign in again. Connection will also be lost occasionally at the end of a round causing me to have to play again. Notifications for on site rewards will not go away as I'm being prompted to claim the reward, but already have. Clicking on it will just give an error. Overall, a pretty buggy game.
10 people found this review helpful
World of Neopia, Inc
October 30, 2024
Hi there! We're sorry to hear that you’re having troubles linking your NeoPass. If you could provide more details about your account, it would help us resolve the issue faster. Please contact our Customer Service team with more details such as your linked NeoPass email at https://faeriefragments.support.neopets.com/hc/en-us/requests/new.