Absolutely garbage. You took an app that was basically functioning and replaced it with one that simply doesn't work. Dozens of emails, numerous we fixed it and still doesn't work. It doesn't recognise my details although you have confirmed them several times. Doesn't even recognise me as a customer. The old app had literally just started working perfectly when you completely messed it up. Dozens of people I spoke to have the same problem. Good work guys 👏
38 people found this review helpful
Great app generally, I just wish it wasn't e-mailing you every time you book a class. You can check it on the app so it just clogs up your inbox. With the amount of permissions you have to give this app it could have the option to add class to your calendar or give you a push notification about it instead.
10 people found this review helpful
The Gym Limited
20 July 2022
We're always working hard to improve the app, and we will look into this for you. Thanks for your download and feedback.
Scammed. Couldn't get access, they ignored multiple emails and messages. Of course they randomly select members to do this to, hence why their gyms are not as busy as competitors, but it is a scam all the same. I certainly won't trust them again. Worst company I have ever encountered.