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Both Brink's Money Prepaid or Navy Federal Credit Union Apps keep stopping each time I try to open and I want to know why?! Also, Google Play Services is responsible for me not being able to access these Apps even though they were updated, uninstalled, then re-installed and neither App will open. Therefore, I can only conclude that Google Play Services has bug! The problem has been corrected and this App is "now working properly"! Thanks!
1 person found this review helpful
Could you please be a little more specific about what is not working? Contact us at email@example.com with details about your device, app version, and issue.
I regret downloading this app. I can sign in with no problems on my PC, but everytime I try to sign in the app (using the same user name and password), I get an error message that my user name/password is incorrect..tried changing password, deleting and reinstalling the app, but keep getting error message. I called customer service several times and can barely understand what they are saying..all they do us send you a link to change your password.tell you to uninstall and reinstall app,, I'm done
284 people found this review helpful
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at social@Netspend.com.
Have been trying to deposit a check. I can sign in, and tell the app I want to capture a check. However, once I am able to get photos of both sides the app appears to be processing, then it signs me out. Yes, I have the most recent version of the app. I downloaded it Monday 12/07. The only assistance I received from customer service was being told to restart my phone. This did nothing. I tried clearing my cache, deleting the app and downloading the app again. It still does not work. Not happy.
218 people found this review helpful
A fix was released to resolve a known issue relating to depositing checks via the mobile app. Email us at firstname.lastname@example.org if you are still experiencing issues. We apologize for the inconvenience.