This is an extremely basic app. The check cashing feature is horrible. It does however give you a way to check you account if you want to look. However you can get that through their text feature. Overall this app only saves you a drive if a ace is not close by.
Mobile app always down.. it's been one week and I cannot upload a check for my job. It just keeps saying error. And no one is responding to my emails. Upgrade sucks.
6 years Ive been with ace. Never had a problem. I get my direct deposit 5 days early every month. I got a customized card with my kids picture on the front. Never get overdraft fees. I highly recommend them to anyone who likes simplicity. :)
Absolutely worthless app. If all you want to do is check your balance this is the perfect app. DON'T USE MOBILE CHECK LOAD. Ingo is a total BS company they allow to use them for a little bit then close your account for no reason and all they say is..."We're Sorry for the Inconvenience" They have no phone numbers to call so your screwed when this happens. Live Chat Reps don't give a sh** about your account. Beware...
A few years ago, the Ace Elite/NetSpend site was very user friendly. You could view your transaction history by month and they gave you this super awesome little pie chart that showed you how much money you were spending on different categories. But they super oversimplified their site and their app matches. Not only is the helpful pie chart gone, but now you can't even choose which month to view. You have keep pressing "load more transactions", and when you're looking for a transaction from Feb of 2016, and the app loads slowly... it's really irritating. I know it's been a while but can we get those features back?
They are a few problems with the app I don't like the fact the app does not allow you to do bill pay. Would love to see that in future updates. And the app is really slow other then that is a useful app.
Notification Center - Get feature updates
Secure Inbox - Send messages to Customer Service securely
Better check capture for Mobile Check Load
Apply for and manage your loan and find over 1,000 ACE Cash Express locations.
Transform paper checks into eChecks, print checks, receive payments on the move.
Secure a payday cash advance loan fast with no credit check, bad credit is OK!