My Benefits Work

273 reviews
Content rating
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About this app

Access your benefits with My Benefits Work™, the mobile app for your benefit program.

CONVENIENT ACCESS TO BENEFITS: Access all your benefits with the touch of a button, anytime, anywhere

FIT THE APP TO YOUR NEEDS: Customize the app to your preferences – change the order of your benefits on the home page, select favorite providers, and add dependents

FULLY UTILIZE YOUR BENEFITS: Make sure you’re getting the most from your benefits with how-to guides, videos, and quick links to important benefit actions

CHAT WITH BEN: As your Artificial Intelligence-enabled Benefit Expert Navigator, BEN guides your benefit experience, providing the information and answers you need, when you need them

Use of this app requires an existing membership.
Updated on
Mar 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
273 reviews
Lex English
February 18, 2023
The registration process in the app is so broken I've been unable to complete it. Switching apps to copy and paste group number, trying to have it interact with my password manager, or looking at it wrong cause the form to clear. I'll use the website to get registered, but I'm not optimistic about the rest of the app given this experience and the other reviews here.
2 people found this review helpful
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New Benefits, Ltd.
March 14, 2023
We are sorry for the inconvenience you have experienced. We have recently released an update to the app to address some of the issues have passed along your concerns to our development team. In the meantime, please reach out to Member Support for any assistance if you still need help to register your account.
Sandra F
January 19, 2022
Half the app doesn't function. Doctor visit was good. Edit: Almost a full year later, the app is still terribly glitchy and not intuitive. Hate it. Wish we had a different option.
18 people found this review helpful
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Julie Walker
April 6, 2022
Unable to even register! I've tried about 5 or 6 times to register and re-download app, etc., to no avail. It says it'll text me confirmation or email, then technical difficulties. Totally useless!
13 people found this review helpful
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What's new

This version introduces several improvements and patches some bugs found in the last version. As part of these changes, your benefits app may look a little different, but we think you'll like the changes. --Updated notification system to make sure you receive the latest notices on your health and benefits
--Introduced a new authentication platform to make sure that your data is protected and secure
--Resolved issues some users had with the login & registration process.