I couldn't access my cart which eventually crashed the app. I thought maybe I need an account but it still persisted. I restarted the app many times but still the problem was there. At one point stuff was being placed in my cart but only after I restarted it from a crash. Then I accidentally logged out and now it's saying I don't have an account with them even though I just made one. Your experience may differ from mine but for me it's such a horrible app.
Well, it really hard to find what you need. I'm building a custom laptop and I heard about new egg. So couldn't find a shell, only cases, and it took forever to find a new processor. The filter dont really "filter". Fix it and ill happily rate 5 stars. ;)
The biggest problem with this app is the cart. I can scroll the app for hours and add toms of items to my cart but as soon as I go to checkout it refuses to load the cart at all and crashes the app. I'm trying to give you my money and your app won't let me. Really frustrating.
Wish lists are 100% broken. Duplication of items, changes in total without addition of new items, items won't delete or wrong item will delete. So basically it's great for seeing the daily deals and looking through items, however it's unusable if you are trying to set up a build using a wish list.
Bought a motherboard from newegg. Came with fan bracket missing and a broken pci slot. Now they refuse to refund or an rma because of the parts that were missing when I got it. Nothing short of a scam.
Customer service has always had my back. The shopping is great and makes it easy to purchase parts you need. There's a critical bug that has me pulling my hair out, however. Only on the app, I've been dealing with a "ghost address". I go to my saved addresses and I have one I deleted days ago. Back out to the menu, and enter the list again and it's gone. Leave, select RMA status, then back to the menu and addresses, and it's back! Cannot save it, cannot delete it. It has repeatedly interfered with my shipping location on orders.
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