New York Life

New York Life Insurance Company

About this app

Download the New York Life mobile app to:
- View and manage your policies
- Monitor investment values
- Make payments
- Find your agent contact information
- Update your communication preferences
- And more

Ratings and reviews

Credentials Expire Too Fast. Even though I log in, save my password and register for biometric sign on, it expires the next day and I have to log in all over again with 2 factor authentication. it's time-consuming, annoying, and wasn't an issue in the past. Fix it because this is the most annoying finance app that I have.

I had to make an account to make my premium payment bc the phone program wouldn't let me as it was the middle of the night. I work the overnight shift, so I operate at night. The app is up to date. Cache is cleared & phone restarted... and the app still won't open! it just shows a loading screen for several minutes, then says, "something went wrong." Fix your app!!! For a company as big as yours, that handles such important information, one would think you could afford to have a decent app.

I'm not able to get on my account unless it's through desktop the app is saying that the password and user names don't match and I just made the account too.

What’s new

- In continuing to expand our service offerings, chat is now available 24/7, courtesy of our new chatbot experience. In-app assistance will be accessible at the client's convenience.
- We are introducing a new feedback survey, allowing clients to provide comments and suggestions to New York Life from within the mobile app.
- Minor bug fixes and enhancements.