3.2
36.3K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your GP health record, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
Updated on
Jan 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 4 others
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
34.6K reviews
Richard Bacon
January 31, 2024
So, this is on the face of it an excellent potential app, however, as I discovered the hard way, if you switch doctors the app will lose all your previous records and only show on going records from your new GP surgery. So that's a waste of time then! It's saving grace is that it does make it easy to order and track repeat prescriptions.
138 people found this review helpful
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NHS Digital
February 2, 2024
We are glad that you like our app. We'd very much appreciate if you have any recommendations/suggestions for us to receive a 5-star rating. Thank you very much.
Simon Davis
February 7, 2024
Mostly pointless. Downloaded this purely to book appointments and hope it bypasses the much hated ringing in the morning system to find nothing available or lines blocked if you even remember. Turns out you can't book appointments with an actual elusive doctor on this, only appointments for "bloods". Additionally If you want to contact the GP about a health problem you get sent externally through some kind of contracted out private service who gather your data - no thanks.
3 people found this review helpful
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NHS Digital
February 9, 2024
Thank you for your review. Please can we ask you to send us some more information of the issues you are having? You can do this by following https://bit.ly/2TP6n9N and quote GS158241. Our team will be happy to help you.
Becky Allatt
February 7, 2024
Potential to be a fantastic tool which will inevitably cut down on the unnecessary traffic to GP surgeries. It still has a way to go. My main bug bare is not being able to view my immunisation record (not the COVID one which lets be honest is now irrelevant) this section should be updated to allow us to see the whole immunisation records. Also there should be a keyword search in the health record consultation history, otherwise you're just scrolling for ever to find important information)
12 people found this review helpful
Did you find this helpful?
NHS Digital
February 9, 2024
Thank you for your review. The app shows the information your GP surgery have given you access to. To see more information, you’ll need to ask your surgery to give you access to your health records which includes test results and immunisations.

What's new

•This update includes bug fixes to improve performance.
•We have made the guidance clearer on dosage instructions in your approved prescriptions.
•We have updated the test results display indicator to make it clearer if a result is in or out of the normal range.
•For those who use an online pharmacy; we have updated the links to it on your prescription.
•We have updated what we say in the notifications you receive.
•We have fixed bugs relating to log in