3.2
37.2K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your GP health record, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
Updated on
Mar 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 4 others
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
35.6K reviews
Richard Bacon
January 31, 2024
So, this is on the face of it an excellent potential app, however, as I discovered the hard way, if you switch doctors the app will lose all your previous records and only show on going records from your new GP surgery. So that's a waste of time then! It's saving grace is that it does make it easy to order and track repeat prescriptions.
403 people found this review helpful
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NHS Digital
February 2, 2024
We are glad that you like our app. We'd very much appreciate if you have any recommendations/suggestions for us to receive a 5-star rating. Thank you very much.
David Troughton
March 21, 2024
App OK. Could really use the function to be able to add appointments to your personal calendar in the same way that the 'patient access' app allows. ---- Updated: thank you for your response. I HAVE suggested how to improve the app in my review. I have also emailed it to you... Update 2 -good to see calendar integration being considered. May help reduce missed appointments.
91 people found this review helpful
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NHS Digital
March 21, 2024
Thank you for your suggestion. We’re continuing to develop the NHS App and are keen to hear your ideas. Find out more about future developments for the app, https://digital.nhs.uk/services/nhs-app/future-developments
Friday'sChild
April 10, 2024
My Husband and I changed our gp at the same time. He has all his records from our previous doctor showing. I did, but now they've disappeared. The bigger problem is if you change your phone. It's said that you can have the app on different devices. You can, certainly, upload them, you just can't access anything like your repeat prescriptions etc. on anything other than the first device You answered the wrong problem, but, that's par for the course.
1 person found this review helpful
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NHS Digital
April 11, 2024
Thank you for your review. Please can we ask you to send us some more information of the issues you are having? You can do this by following https://bit.ly/2TP6n9N and quote GS158615. Our team will be happy to help you.

What's new

You will now be able to use 111 online if you have not proven your identity yet.
You will now be able to request emergency repeat prescriptions.
We have made technical improvements and fixed bugs.