3.2
37.8K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your GP health record, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
Updated on
Jun 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 4 others
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
36.1K reviews
Kevin Cooke
May 14, 2024
Rubbish app. Three times I've tried connecting to it with the details provided by my GP and three times I've spent an hour going round in circles. It's ridiculous that NOBODY wants to take responsibility for sorting the problem out, but EVERYBODY insists I use the blasted thing. This needs to be made easier to do and easier to get PROPER tech support with, or it could realistically end up costing people their lives.
94 people found this review helpful
Did you find this helpful?
NHS Digital
May 15, 2024
Thank you for leaving a review. Can we investigate this for you? Please log a ticket here https://bit.ly/2TP6n9N and quote GS159000 and we will get back to you?
Esther Smith
June 10, 2024
I'm suddenly unable to log in. The app says 'We could not connect you to the NHS app'. A further message says it maybe that I'm offline, which is not the case. This is my main way to request my repeat prescription so it's a bit inconvenient. I've tried an update, removed and reinstalled but still the same issue.
1 person found this review helpful
Did you find this helpful?
NHS Digital
June 11, 2024
The NHS login help centre: https://help.login.nhs.uk/ has guidance that may be able to support you. If you’re still experiencing the issue, please contact the NHS App team: https://bit.ly/2TP6n9N and quote GS159169 so we can help you.
Christine Battersby
June 4, 2024
Have relied on this for repeat prescriptions for a couple of years, but it recently stopped sending text messages so I could not order. Also the same problem on my PC. Now fixed, at least on android. Thank you!
Did you find this helpful?
NHS Digital
June 4, 2024
The NHS login help centre: https://help.login.nhs.uk/ has guidance that may be able to support you. If you’re still experiencing the issue, please contact the NHS App team: https://bit.ly/2TP6n9N and quote GS159102 so we can help you.

What's new

You will now be able to use 111 online if you have not proven your identity yet.
You will now be able to request emergency repeat prescriptions.
We have made technical improvements and fixed bugs.