NHS App

NHS Digital

About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your health information, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your Android device supports fingerprint, face or iris recognition, you can use it to log in, every time you use the app.

Ratings and reviews

To log in, I need to receive a text with a code. But when I switch from the app to the messaging service to read the code, the app automatically reverts back to the login screen, where I have to re-enter my ID and password (not the code that I've received). It is consequently impossible to use the app - and when I try on a computer instead of a phone, I find I've been locked out due to too many attempts. Useless! [Edit] I contacted them to point out the bug - workaround is 'drag screen down'

Literally unusable. Instead of signing in inside the app, it opens a web browser. And if you need to take a picture, it'll reset the browser and kick you back to the opening page of the app. I'm trying to find out my NHS number and need to use the camera to prove it. But it resets my progress every time. So I literally can't progress and have no idea how to find out any of my information.

Same problem as others - was locked out as I tried to log in so many times -'when I went to enter the 6 figure code the box disappeared . So frustrating . In the end it was a phone and tablet job , but not everyone has access to a second device - please sort this out quickly , people !!!!

What’s new

• We’ve improved how we help you if there’s a problem in the App with your hospital referral.