NHS App

NHS Digital

About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your health information, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your Android device supports fingerprint, face or iris recognition, you can use it to log in, every time you use the app.

Ratings and reviews

The app itself is straightforward for me to use, However, provision should be made where the user can send messages/requests straight through to a doctor, just the same as requesting repeat prescriptions, instead of having to phone and go through receptionists. It can get very frustrating just trying to get a receptionist to put a request through. If you argue, you're in trouble! I think that that would be very helpful to a lot people.

I have to re-register on the app as I no longer have access to my old email address. This has proved impossible to do as the app does not let you upload photo ID. All the necessary permissions are set, but still the upload and take photo buttons don't respond. UPDATE. I've now managed to re-register after a stressful few hours of trying and have revised my rating.

The new version of the app is very confusing. It is no longer easy to navigate, they have gone for a one screen approach, which is not helpful at all. Before, you could access the GP section and all options related to your GP records were there (Consults, Tests, Medication etc). This has all been moved, and is now split across multiple different options on the Home page. You now have to have to navigate between multiple different options and keep receiving the sensitive records pop-up.

What’s new

• We've fixed some issues that could affect loading your repeat prescriptions or GP records.
• We’ve improved accessibility in documents and questionnaires to better support screen readers and assistive technology.