49.5K reviews
Content rating
Everyone
Government
10M+
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Content rating
Everyone
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About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your health information, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your Android device supports fingerprint, face or iris recognition, you can use it to log in, every time you use the app.
Access NHS services in England
Updated on
Jul 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Messages and 4 others
  • This app may collect these data types
    Personal info, Health and fitness and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

47.3K reviews
finn edwardson
August 31, 2026
almost every time I try to use the app I'm beset by login failures with different error codes each time and then hit a limit of login attempts and have to wait fifteen minutes before I'm allowed to try again. I've raised tickets about it previously and just get "the issue no longer exists" as a response. And then it works - but only for that instance of the error. It's back again the next time I need to use the app. unreliable rubbish, and I have no other choice.
2 people found this review helpful
Did you find this helpful?
NHS Digital
September 1, 2026
Sorry about this. This NHS login guidance may help: https://help.login.nhs.uk/ If you’re still experiencing the problem, please contact the NHS App login team here so we can help you: https://help.login.nhs.uk/contact
Val Biggs
August 9, 2026
What utter rubbish! The only way i can get into my app is to uninstall it and install it over and over again! it does not connect and does this frequently leaving me with a whiring circle of doom! each time, i pray my details will still be there! This app is vital, but it's not fit for purpose and extrenely unreliable! Please, for everyone's sake, fix the instability issue, i refuse to believe it's just me!
14 people found this review helpful
Did you find this helpful?
NHS Digital
August 10, 2026
Sorry you're experiencing this issue. We’d like to look into it for you. Please contact us at www.nhs.uk/contact-us/nhs-app-contact-us and we’ll be in touch as soon as possible.
MJ S
September 2, 2026
terrible app. when you make requests from your GP you have zero record of it so you can't see what or when you've done it. suddenly all my medical notes have disappeared - was able to view them previously but since the update, not only have they made it ten times more annoying to find anything but the notes are literally inaccessible.
Did you find this helpful?
NHS Digital
September 3, 2026
Thanks for your feedback. You can find out how to view appointment notes (previously described as consultations and events) here: https://www.nhs.uk/nhs-app/help/appointments/notes-and-updates/

What’s new

We've updated the code of the NHS App for Android devices.
This update is being introduced gradually.
It will let us improve how the NHS App looks, feels and works for you.