NHS App

NHS Digital

About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
----------------------
Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
--------------------
The NHS App gives you a convenient way to view your health information, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
-------------------
You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
---------------------------------
You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
---------------
The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your Android device supports fingerprint, face or iris recognition, you can use it to log in, every time you use the app.

Ratings and reviews

My biggest issue is being bombarded by this app at the weekend! The ridiculous amount of reminders for each appointment is annoying, but understandable, given how many patients fail to attend. BUT, unless I have an appointment on the Monday, there is no need to send reminders at the weekend. I am disabled and have ongoing health issues so have a lot of appts - I feel so harassed by this app that I'm thinking of turning off notifications, and I'm sure I can't be alone in that.

Last update has rendered it quite useless. The details of test results have disappeared. There is an entry is the list but when you try to go into details, nothing is there. Other users have also complained about the same issue but only received a patronising response. I have been in tech for 20 years and I know how to use an app. Fix the bugs rather than gaslighting users.

The changes have made the app lose all the information that was in the previous version and I can no longer access my records. I also can't see my appointments. It's gone from being just about ok to being utterly useless. Thanks for your response but what you say is not accurate and is patronising. I understand how to use the app, it just no longer has the information I need.

What’s new

• We’ve provided guidance to help you if you’re having problems logging in.