
Surajit Dash
Though the responses repeatedly say it has been fixed - It has not been. It is not allowing me to sign in - repeatedly giving the error "Unable to verify mpin". There are many people that have reported similar issues, but it is sad to see that the issue is not yet fixed. This is an important app we depend on while commuting. Please fix it. I am unable to create screenshot (the phone gives error saying it has personal info, so cannot capture). Kindly fix it.
61 people found this review helpful
National Informatics Centre.
8 May 2024
Hi, please email us a screenshot of the error you are facing along with your mobile number at helpdesk-mparivahan@gov.in so we can look into this for you. We apologise for any inconvenience.

midhun midhu
This app never works properly. it always has some problems, such as login issues, not receiving OTPs, etc. Most of the time, it doesn't work at all or works very slowly. everytime told us to reinstall it, but it makes no difference. A lot of work needs to be done on this app, otherwise, it's completely useless and just waste of time.too loding time
319 people found this review helpful
National Informatics Centre.
2 January 2026
Hi,
Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to helpdesk-mparivahan@gov.in along with the contact details so that we check this.

anil dhande
Various features stop working intermittently. Suddenly, all my vehicle details are showing as blank. Refreshing results in an error. Reinstalling the app made no difference. This app is meant to replace physical documents, but how is that possible when it is so unreliable? If the police ask for documents, what are we supposed to show—empty vehicle details? really pathetic service.
30 people found this review helpful
National Informatics Centre.
9 January 2026
Hi, we regret the inconvenience caused. Please send us your concern to helpdesk-mparivahan@gov.in. We will get back to you at the earliest.