INFINITI Connection®

284 reviews
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About this app

The INFINITI Connection® app allows you to remotely lock or unlock your vehicle, contact roadside assistance and set alert notifications for things like maximum speed right from your Android phone or Wear OS by Google™ watch.*

INFINITI Connection is available on the following models**:

2017: Q70, Q70 Hybrid, Q70L, QX80
2016: Q70, Q70 Hybrid, Q70L , QX60, QX60 Hybrid, QX80
2015: Q50, Q50 Hybrid, Q70, Q70 Hybrid, QX60, QX60 Hybrid, QX80
2014: Q50, Q70, QX60, QX80
2013: M/Q70, JX/QX60, QX56/QX80


INFINITI Connection opens a new dimension of connectivity between you, your vehicle, and your world. This extensive suite of digital alerts and remote services are your direct link to personal security, confidence and convenience.

Choose the level of service that is right for you. On equipped vehicles the INFINITI Connection Plus package is included with your first six months of ownership.



- INFINITI Connection Skill with Amazon Alexa
- INFINITI Connection Action on Google
- Remote Door Lock/Unlock
- Maintenance Alert
- Scheduled Maintenance Notification


Includes all INFINITI Connection Select features as well as:

- Automatic Collision Notification
- Emergency Call
- Connection to Roadside Assistance
- Stolen Vehicle Locator
- Alarm Notification
- Drive Zone Alert
- Valet Alert
- Max Speed Alert
- My Schedule (Google Calendar™)
- Mobile Information Service
- Connected Search
- Destination Send to Car
- Journey Planner
- Destination Assistance
- INFINITI Personal Assistant®


At the touch of a button—or automatically in the event of an airbag deployment — INFINITI Connection response specialists can request emergency services, connect you to roadside assistance, or help the police locate your vehicle in the unfortunate event that it becomes stolen. You can also receive alerts on your device if your vehicle’s alarm is triggered.


Drive Zone, Max Speed and Valet alerts allow you to monitor how your INFINITI is being driven, even when someone else is behind the wheel. Enable the Maintenance Alerts to receive a notification if a malfunction indicator light is triggered in your vehicle.

The INFINITI Connection app allows you to lock or unlock your INFINITI remotely with your compatible Android device. Send your latest destination directly to the vehicle’s navigation system or use the in-vehicle connection to contact an INFINITI personal assistant to perform tasks on your behalf, like making a dinner reservation.

*Subscription Agreement Terms and Conditions apply. Available services/features may be shown. Compatible connected device may be required. Only use services/features and device when safe and legal to do so. Subject to GPS and wireless network availability and connection, and system/technology limitations. Text rates/data usage may apply. Some services/features provided by companies not within Infiniti or its partners’ or agents’ control and may be discontinued at any time. For more information, see retailer, owner’s manual, or

Wear OS by Google is a trademark of Google LLC.
**The INFINITI Connection telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all INFINITI vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the INFINITI Connection features. Clients having purchased an INFINITI vehicle with this type of hardware must have enrolled in INFINITI Connection prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit

Privacy Policy:
Updated on
Jul 11, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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284 reviews
foxtrot_casademo s
February 25, 2022
Currently it does not let me start the section because it has been under maintenance for days, please fix it as quickly as possible, thanks.
5 people found this review helpful
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December 8, 2020
I paid for the subscription specifically for remote unlock. I then attempt to use the one feature I was paying for only for it to cycle on initiating for over 15min. I call customer care only to be told that they had been experiencing an outage for several hours. I didn't receive any notification until I actually needed to utilize the service and I reached out. How is this a benefit if the service isn't available when needed.
9 people found this review helpful
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D.H.I General Contractor Dowling
July 12, 2021
The app needs to be removed from the server and just not offered to customers at this time. They are steady having problems but still bill the customer for these issues. It works when it wants to. Customer service says see your dealer and the dealer does the same. Don't purchase if you need to auto unlock your vehicle. But the in car assistance does work usually.
6 people found this review helpful
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What's new

- Miscellaneous bug fixes and other improvements.

For questions regarding INFINITI Connection, please contact an INFINITI Connection Customer Support Specialist at 1-855-444-7244.