TouchDown for Smartphones

20,851

NortonMobile Business

Everyone

TouchDown for Smartphones- screenshot thumbnail

Knowledge Base: https://support.symantec.com/en_US/touchdown.63745.html
Much improved conversation view when you swipe right to left on an email
If you are on an android 4.x device, you will see richer notifications
Localization for 13 languages

This version of TouchDown is specially for SmartPhone devices running Android 2.x. This is a 30 day trial which you can activate by purchasing the license key separately.

When it comes to corporate data access on your device, you get what you pay for. For a fair comparison, compare the download counts along with the stars.

NitroDesk, Inc. has been building and improving TouchDown since October 2008. We have improved the product through hundreds of internal versions, to bring you the best and most downloaded Email solution for Android.

Comprehensive : Support for most number of data types (Email, Calendar, Contacts, Tasks) and Notes and SMS syncing for Exchange 2010 servers.

Customizable : Dozens of options to make the app behave just the way you want. Custom notifications, speech notifications, viewing tweaks, pinch-to-zoom, peak times and many more.

SD card support : Move your data to the SD card if necessary

Widgets : Email, Tasks, Calendar, Universal Widgets make it easy for you to see your status at a glance. Support for third party widgets give you a wide range of choice

Most Secure: TouchDown supports exchange activesync policies such as PIN, Remote Wipe, Data encryption and Storage card encryption of corporate data. Hundreds of organizations trust TouchDown to ensure security, privacy and confidentiality of their data. Discerning organizations mandate the use of TouchDown to ensure high usability along with security.

Corporate Data Separation: TouchDown keeps your corporate data separate from your personal data. Without TouchDown, your employer can actually flatten your phone to factory defaults. With TouchDown, they can only remove corporate data belonging to them, leaving behind your personal information.

S/MIME: TouchDown is the only android solution so far that supports sending and receiving S/MIME signed and encrypted emails. S/MIME signing and encryption ensures that your emails are not tampered with, and can ensure that emails you send can be ensured to be visible only to the intended recipient.

Manageable : TouchDown integrates with most popular Mobile Device Management solutions in the market today, increasing the chances that your phone can play well with your IT organization's security policies.

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Reviews

4.0

20,851 total

5 10,881

4 4,820

3 1,799

2 1,122

1 2,229

Theo Chan

Excellent App for Outlook Email Downloaded and purchased when it first came out. Back then not many other options. Now there are fancier options that work well and I have tried most of them. Eventually these new ones either lose sync, has sync errors or want more money for added features. I reinstalled it with the purchase key and realized that the changes over the years were actually eye pleasing and useful. I like that the calendar did contacts is within the app. Great job keeping up with others.

J. B.

The most empowered Exchange client for Android If you are a corporate goon like myself, and you use Exchange for your email system, this client cannot be beat. People are amazed when my phone intelligently speaks notifications to me about important incoming emails and appointments. Emails are sorted and color-coded to my personal specifications. Customized! I've spent the money and tried ALL of the Play Store's email clients. Touchdown is the only "serious" choice. If you're looking for desktop power on your mobile device, treat yourself to this one.

Andrew Harvey

Update is form over function It looks prettier and in general email is good. But triage of emails is important for a smart phone so it is a step backward that to red-flag an email now takes three clicks where it used to take one. This is why I stopped using TouchDown on ipad. Please can we have a dedicated flag button on each email instead of a pull down menu. The Calendar and task components are also far short of the competition and should be upgraded.

Mike Williams

Used this for years and has been great until Symantec took over! Crashes lots, calendar does not sync correctly and the notes will not sync at all now, which is one of the main features I originally bought it for. Have a look at alternatives as I feel like my money has been stolen from me now. I wouldn't use this now, even if it was free. Outlook for android now works better than this does which says a lot. I'm going to try an alternative. Nine is getting some good reviews.

David Graham

Good Exchange sync but need improvements General UI and integration are good. One feature I do not like is the UNREAD default opening screen which includes all the 'JUNK' emails, and am getting JUNK email notifications. Would prefer direct access to INBOX which excludes JUNK. Seems no setting to change this? - long time paid user. OUTLOOK app for emails seems better.

Tony Myers

I have used Touchdown for years now and love it. However, I was on build 9.0.00407 and it worked awesome but a couple of days ago I got build 9.0.00412 (auto download and install)! However, 412 no longer gives me calendar notifications / reminders. Every other notification works great, email, etc... just not calendar reminders. It syncs perfectly with outlook for my company I can see the appointment just no visual or audible sound (even though it pops up on my work computer) when time comes. Also, I can create an appointment on the Touchdown app and it doesn't even give me a reminder notification! I even uninstalled 412 this morning and reinstalled it from Google Play and it still doesn't give me reminders. I think there is an issue with calendar reminders in build 412.

User reviews

Theo Chan December 8, 2016

J. B. December 30, 2016

Andrew Harvey August 25, 2016

Mike Williams January 22, 2017

David Graham January 11, 2017

Tony Myers August 24, 2016

Kathryn Roberts September 2, 2016

Good to see work emails/calender on the go! Seems like a good product on the whole, but the notification stopped working. It can be configured to sync - but it doesn't notify even though I re-enabled the setting. This happened since I turned it off for a vacation. My co-worker had the same experience.

Himanshu Soni September 11, 2016

Loving the new design But... Earlier people used to crib about form., now they crib about functionality. I personally think the new design is a welcome change. Of course a few tweaks here and there for the UI will make it the no. 1 product! EDIT: Couple of issues identified so far - 1. Folder unread count does not update until app restart/next sync. 2. Clicking on Sync removes all emails and resynchronizes everything, unlike previous ver which only syncs new items.

NortonMobile November 18, 2013

Please write to support. we have a fix, but not yet updated to the store.

Sergey Milanov September 23, 2016

RIP, TouchDown. Symantec destroyed you. Update 2016-09-23. New yellow version broke calendar functionality. Still outdated despite redesign. Switching to Nine Exchange. Previous review: Using TD since 2010 or so, the best app for Exchange hans down. However, the Ui is outdated, icons are ugly and cannot be organized or replaced. Update June 2014: Symantec purchased NitroDesk and will most likely ruin it as many others in the past. Very sad.

K Smith December 9, 2016

I updated late - it's all "symantec-ey" now. Ok cool, whatever. Why can't I adjust the size of the widgets anymore? Seriously, you guys just screwed me and I can't see my calendar and email on the same page of my HTC10? So what, I have to have a page for my calendar and a page for my email? This is a personal BYOD device, not a corporate device. When will you have this corrected?

Jia Rogal November 3, 2016

Frustrating UX with update. Tapping and holding the icon in your inbox now selects all the emails in folder for deletion. This makes accidental deletion common. You also have to hold down individual emails for selection instead of quick taps previously. This makes group email deletion cumbersome. Why such binary assumption of deleting all emails or only single email? Incredibly frustrating for power users.

A Google User August 29, 2016

Used to be great It was an excellent app with great widgets that I've been using for 6+ years. However the newest update moved many of the commonly used buttons around making it difficult to use one handed. It also requires more presses to accomplish the same task that I used to be able to do with one touch.

Tim Evans November 22, 2016

Cant stand the color scheme No idea how it works but just updated to symantec version and now I hate looking at the app and icon. Orange navigation buttons, no matter what theme is set. Ugly yellow icon is an eyesore in my app drawer.

November 12, 2016

Devastating update and no support Since the update the calendar crashes and requires reloading the app each time. They also removed the 1x4 upcoming event widget. Stupid moves by a bigger company that can't get out of its own way. Contacted support... non-existent... they have lost my entire company of phones...

Yaniv Meyer November 26, 2016

Almost good Some gripes. Firstly please allow integration with built in calendar to take advantage of Google features (time to leave, navigation, etc). Secondly, please integrate with fingerprint authentication. Some basics misses. Will rerate better when/if these things are addressed!

Luke Morse December 14, 2016

Was the best Email app available. Now has to be the worst. Battery drain, lag and horrible user interface. Its a shame I paid $20 years ago and was well worth it. Now I wouldn't spend a cent on the app. So bad I had to uninstall it. Now just using Gmail for exchange email. So disappointing.

A Google User September 2, 2016

Hate the latest update! I've used Touchdown for many years and have loved it. On September 2nd 2016 I installed the latest update. I sure wish I hadn't because the new "Symantec" color scheme makes this the ugliest program I've ever had on my phone.

Patricia Duncan September 16, 2016

New version Slow, clumsy. New design, silly spinning icons take up valuable screen space for useful information from emails, calendar. Ridiculous changes. Bring back last version until you can make a useful update. UPDATE:. After using. This is a terrible user interface. Clumsy, have to jump all over the screens to navigate, calendar is almost useless if you want to change views. New email "bubbles" are not adequate for longer group names-cannot distinguish between. Fix this!

dennismskelton November 7, 2016

Like the app but gets hung on new phone I have been using Touchdown for a very long time. Love having everything on the go. Like the configurability. I just got a new Galaxy S7 Edge. Touchdown gets hung up 5+ times a day. I have to go into App Manager and force stop. Other than thatn works fine.

Daniel Desy August 23, 2016

Used to be better I've used TouchDown for years quite happily, but it's not what it used to be. The interface has been completely redone in a less useful and more "modern" style. I guess Symantec has decided form is more important than function. A real shame.

Roberto Ortiz November 16, 2016

This is a great app that safeguards your company's data without holding the whole phone hostage. The corporate data is kept safe and separate from my personal stuff. UPDATE: They listened! The interface looks great now! OLD: The downside is that it is UUUUUUGLY! Looks like an escapee from the 90's. Please give it a Material Design makeover.

Maarten O January 25, 2017

poor user experience. with blackberry gone, this app (often forced by central IT department) is the best argument to switch to Apple. directory search is slow, finding a mail can't interrupted (so you wait half a minute while the mail you're looking for is behind a waiting screen) and even canceling a mail throws a 'please wait' box. please fire a few of your marketing staff and hire some UI designers. not to change the look, but to make the app useable again.

Paula Turner November 14, 2016

Awful changes to user interface Non intuitive. Hard to figure out what to do. Can't accept an invite. Have to delete messages one at a time. Lost checkbook feature. I want to go back to previous version or I can no longer use this app.

Gilbert Eliott November 21, 2016

Cannot edit recipient list on replies any more Generally liked the new look, but cannot edit recipient list when I reply all. When I tap on a recipient to delete them, there is a cross to delete them, but it is too small and completely impossible to tap on. I am using a Samsung S4 mini. Pls fix and you get 5 stars from me.

NortonMobile May 6, 2013

This bug I believe exists only if you try to move a message from the "All folders" view. Something we shall address in the next update. thanks

Dustin Hastings August 24, 2016

Updated version is nice! ***UPDATE 8/23/16*** They have finally updated this app to have a dedicated menu button in the UI. Thank you! Too bad it took almost 2 years. The widgets are great and the app functions as it should have. ***previous review*** Really!? No menu button? You have to know that most android phones have done away with the dedicated menu button and all other developers have updated to have that integrated into their apps. This is a corporate email app, it should be updated by now. This is disappointing.

D Wilson August 29, 2016

New update causes blank screen and freeze up Worked much better with prior version. New version tends to hang up when accessing the app to a blank screen and then freezes up the entire system. This has happened several times in the past week. Fix needed. I do like the new easier layout though.

Nitin Garg September 13, 2016

Recent Update ruined app Since last update, app is behaving abnormal. Crashes frequently. If auto push is disabled and I try to do manual sync, app crashes. Doesn't allow to send mail if auto push is disabled. Pls rectify asap as I love this app and don't want to lose it.

Jiří Hýzler August 29, 2016

I use this app more than 5 years. I was very satisfied with this app until the last update (from Symantec). I really hate this new look. It is very poorly arranged (some buttons are in bottom, some on the right side), legend of buttons overflow to the second line, actions as i.e. mark as unread I must choose twice (why I must too much clicking?), size of font is too big in overview of emails, some captions I cannot read, because it shows only few first letters, ... I am very frustrated with this new update. BTW: The screenshots in google play are from old version (before this new update), so this is a deception to all customers, who download or buy this app!!!

A Google User November 9, 2016

Messages will not send. I get email with no issue but can no longer send. They aren't in queue or sent items. I updated to this version but it didn't fix the issue. I have no idea how long this has been happening. Could be months I have replied or sent emails without knowing they weren't being delivered. Horrible.

Ben Wesley August 24, 2016

What did you do to this app? Used to work fine, now push and sync are failing. Interface changed. I rather use DOS mail then this new price of crap. I would like a full refund for releasing such a shameful 'update".

Darren Smith August 24, 2016

Awful software, but company required This is a horrible mail app. Bad interfaces. Buggy. Slow response. It hadn't been updated in years. Now Norton has bought and updated it and made it more buggy. If your work requires this app to use android, do yourself a favor and get an apple phone.

Oleksiy Gayda November 18, 2016

Bad Forced to use at work due to SD card encryption Lollipop bug and it is terrible. Unintuitive interface, appointment reminders intermittent, archived/moved emails don't disappear until a manual refresh, conversations not treated as such when moving emails, Inbox list moves to the top after every action, no way to filter for read messages, search slow, GAL name lookup slow, copy-paste buggy, the list goes on. You're better off using OWA in your mobile browser, than trying to be productive with this client.

David Burton January 7, 2017

Really like the updates Been using this app for years. For a long time it's been the most powerful mobile app for exchange users but it always had an ugly UI with non standard functionality. That's a thing of the past now. Also this is the only mobile app I've seen that lets you alert audibly and visually using colors on your text and even the phone charging light. Love it.

September 9, 2016

Ugliest color scheme This went from the best app on my phone to the most disgusting looking convoluted garage on my phone. Give us our form and function back. Symantec has taken this app for a ride down the crapper.

A Google User September 6, 2016

I have used Touchdown for years and loved it. All the up until the latest update. Symantec took over and it is obvious that the developers don't use the product. The biggest issue is that my calendar reminders no longer appear on my phone for me. I am missing appointments with clients thanks to this. We have other people on staff who have the same issue. Uninstall, reinstall, etc. Nothing helps. Other issues are usability related. Extra clicks to do things that used to take one click. The search function no longer works AT ALL. No results no matter what. Touchdown is basically useless now because I can't depend on it for calendar anymore.

October 27, 2016

I've used this app since it first launched. The improvements have never stopped. It syncs perfectly with Exchange and, most importantly, syncs my Tasks. That alone trumps everything out there. User interface and adjustable preferences are brilliant.

Alejandra Ramirez August 23, 2016

Better but I just installed the latest version and the one thing I really miss is that when you are reading your unread emails, it used to continue showing emails in the same folder. Now it goes to the next email regardless of what folder it is in which is annoying. Please fix and I will increase the rating.

iAmSaugata D August 30, 2016

New Update is really Impressive After using this for two years, finally we have got a nice looking exchange client with easy to use interface. Now sending emails from single page without selecting multiple box makes me Happy. Only one request, please allow TD to sync the Callender and Tasks with default Callender. Please fix image attachment handling, email viewer selecting wrong image for wrong emails, if there are two email came with image on body simultaneously.

Luis Bacayo October 18, 2016

Hate the new UI The last few versions addressed some of my previous issues were a nice improvement but this new UI might be a might be a deal breaker. The text when reading the inbox is huge with now way to make it smaller, I can now only read the significantly less of the subject compared to before. I pretty much have to open up the mail to know whay its about. Additionally, the move action is now relegated to a submenu instead of being immediately accessible at the bottom of an email.

Joseph Favia October 4, 2016

Can't access calendars without app freezing Ever since the new UI update, I haven't been able to access my calendars. I switched to month view and it froze, and it hasn't worked since. Will rate better when this is resolved, as I can't book appointments on my phone for work as it stands.

What's New

UPDATES:

- Fix for Lollipop failures

- Stability fixes

- Fix sluggishness in composing emails

- Shows original message when replying/forwarding

- Redesigned settings screens

- Performance fixes

- Updated to fix connection issues on some devices

- Fixed reply issues with Exchange 2003

- Fixed connection issues with some installations

Additional information

Updated

August 23, 2016

Size

Varies with device

Installs

1,000,000 - 5,000,000

Current Version

Varies with device

Requires Android

Varies with device

Content Rating

Everyone

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Interactive Elements

Users Interact

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Offered By

NortonMobile

Developer

Visit website Email TouchDown-support@symantec.com Privacy Policy

Symantec Corporation 900 Corporate Pointe Culver City, CA

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