Not helpfull I Lodge my complain inperson at ward office as well as onthis app. But still there is no revert, when I complain online in revert SMS come to say ur complain no. Is so n so will get in touch shortly....but when..... No reply no followup no complain status inquiry menu. Draft any time frame for particular services so atleast people expect that though there is no reply frm ur end but still their complain Sud resolved in perticular time-frame.
Good app. I complained for related to water quality. Problem taken care & recvd call from dept. But still require improvement like list of complaints file by us,closing of complaints, opened complaints , automatic location pick based on gps etc. These are very small changes which will help u allot. One last thing pls advertise about this app as very few people know about this. Now we qualified for smart city it would be help u allot to achieve ur goal.
Was overwhelmed by the spontaneity of the response. But still restrictions are there in the services provided by VMC. Otherwise App is good and little more lookwise cud be improved like photo uploading like in previous version and also the complaint tracking system. It seems earlier the response was quite spontaneous but now it has deteriorated. I expect the work does not get ruined in the process.
Useless application. No one do anything when complaint done from app. N the customer service says that we have informed respective ward n department, but no one bother to anything. Typical sarakari job..... Achhe din kab ayenge?????
App is Good but lack of service App design is good but also make some changes like login, previous complain status and most important is proper attendance of our complain from their relevant department. Till department not solve the problem of public, there is everything is waste of time and waste of money for making such a app. Please do really helpful for public for making Smart City Vadodara.
Great App. Today i complain for dead animal. And they resolved within 2 hr. Still need some improvement. Like complain status.
Minor Bug fixes.
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