Use Diagnostics to pinpoint connectivity problems quickly and accurately so mobile users remain productive and focused on their work. Analyze critical, real-time data across your mobile deployment and receive proactive alerts as problems arise. Diagnose end-to-end performance data from the device, across cellular and WiFi networks, to corporate and cloud-based servers. It removes the need for the usual back-and-forth (and sometimes miscommunication) between end-users and IT Support when connectivity problems occur.
One-Click Troubleshooting - with the click of a button, analyze the data path between devices and application servers to identify the root cause of a connectivity problem.
Reduce Mean-Time-to-Repair - instead of trial-and-error troubleshooting or multiple calls between carrier, application and device vendors, Diagnostics pinpoints probable causes, dramatically reducing mean-time-to-repair (MTTR).
Shift from Reactive to Proactive - with access to actionable, GPS-located data from field users, including alerts that provide information on device and network failures, IT teams can analyze and plan proactively rather than just react.
Improved Supportability - gain insight into how devices perform and the most common causes of failures in different environments.
Flexible Deployment - designed for flexibility, the server supports either a locally hosted installation or a cloud-based SaaS (Software as a Service) subscription.
NOTE: NetMotion Diagnostics requires a Locality server instance, available as SaaS or on-premises at NetMotionWireless.com. For details, visit http://www.netmotionwireless.com.
Locality agent v3.10 for Android include new network diagnostics to troubleshoot failed or poor network performance; also minor bug fixes and enhancements.