Nodus Works - Support is the official support and project tracking application for Nodus Works agency clients. Manage all your communication, support requests, and project progress from one place, from your pocket.
Log in securely with your email address without a password; get back to work in seconds. Have a problem or a new request? Open a support ticket, attach files, and watch live how the agency team resolves your request step-by-step.
WHAT YOU CAN DO:
• Open a Support Request
Submit your problem or request with a few taps. Add screenshots, files, and a description; set its priority. The agency team sees your request instantly.
• Track Your Request Live
See the status of each request (Open, Under Review, In Progress, Waiting for Client, Resolved) in real time. Learn about the progress instantly as the agency team resolves your issue on the Kanban board.
• Project Chat
Talk to the right people about everything related to your projects. Message, share files, and ask questions with the agency team on the project-based chat screen. All correspondence is in one place, organized, and accessible.
• View Your Projects
See your ongoing and completed projects, their progress, and important information on a single screen. Always know what's where.
• Instant Notifications
Get instant notifications when your request is updated, when you receive a new message, or when there's a development in your project. Don't miss any updates.
• File Sharing
Securely upload and share your documents, images, and files with the agency team.
WHO IS IT FOR?
This application is for clients working with Nodus Works agency. It's the fastest way to stay in touch with your agency for your website design, e-commerce, SEO, marketing, or software projects.
WHY NODUS WORKS - SUPPORT?
No more lost requests in emails, untrackable projects, and disorganized correspondence. All your interactions with your agency are brought together on a single, organized, transparent, and fast platform. We are with you every step of the way, from the moment you open your request until it is resolved.
SECURITY AND PRIVACY
• Secure login with Google infrastructure, no password required (magic link)
• All your data is transmitted via encrypted connection
• Access only to projects and requests you are authorized to access
• Your data is kept confidential and will not be shared with third parties
Download Nodus Works - Support and eliminate the distance between you and your agency.
Learn more about Nodus Works: https://nodusworks.com
Support: support.nodusworks.com
All in one place with your agency: open support requests, track projects, and message.