Nordea ID
4.2star
59K reviews
1M+
Downloads
Everyone
info
About this app
Nordea ID app provides an easy and secure way to authenticate your identity.
With the app you can do your banking regardless of time and place. Begin by installing the app on your mobile device and go through the activation process. You shouldnāt rely on just one copy of the Nordea ID app. If your phone or tablet breaks down or gets lost, you will also lose the Nordea ID app and you will need to go through the activation process again. To avoid this, we recommend that you install the Nordea ID app on more than one mobile device.
With the Nordea ID app you can:
- log in to Nordea services and confirm actions
- confirm online payments in a secure way
- as a personal customer identify yourself in other service providersā services (only in Finland)
- identify yourself when calling Nordea Customer Service. (only in Finland)
The app canāt be used on rooted mobile devices for security reasons.
Read more:
Finland: nordea.fi/IDapp
Norway: nordea.no/NordeaID
Denmark: nordea.dk/NordeaID
With the app you can do your banking regardless of time and place. Begin by installing the app on your mobile device and go through the activation process. You shouldnāt rely on just one copy of the Nordea ID app. If your phone or tablet breaks down or gets lost, you will also lose the Nordea ID app and you will need to go through the activation process again. To avoid this, we recommend that you install the Nordea ID app on more than one mobile device.
With the Nordea ID app you can:
- log in to Nordea services and confirm actions
- confirm online payments in a secure way
- as a personal customer identify yourself in other service providersā services (only in Finland)
- identify yourself when calling Nordea Customer Service. (only in Finland)
The app canāt be used on rooted mobile devices for security reasons.
Read more:
Finland: nordea.fi/IDapp
Norway: nordea.no/NordeaID
Denmark: nordea.dk/NordeaID
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.2
56.9K reviews
Alex Pyyaho
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January 21, 2024
Authentication suddenly stopped working, opened google play to see there was a pending update that would not go forward, so I had to cancel it. The update then disappeared completely and I was stuck with a non working ID, so I reinstalled and now I have to go through the activation process again and wait for Nordea to send another activation code?? What a stupid system
2 people found this review helpful
Nordea Bank Abp
January 22, 2024
Hi Alex and thank you for your feedback! Sorry to hear about your troubles with the Nordea ID-app.. š One option would've been clearing the cache of Google Play -store (in device settings), if the store refuses updates, but if you've deleted the app, it requires the reinstallation unfortunately. -Antti
Martin Hendrik Mutt
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December 28, 2023
an (irresponsibly pushed) update caused considerable grief. existing instance started falsely claim that device had no internet connectivity. in reality its the device not connected to _mobile_network_ that makes the app to fail now. maybe banking apps shouldn't be autoupdated at all. p.s. apparently there was a complaint about app no longer working when device in flight mode (wifi connectivity notwithstanding) already in 2022!
8 people found this review helpful
Nordea Bank Abp
October 24, 2022
Hi and thank you for your feedback! All your feedbacks will be forwarded. Sorry to hear about troubles regarding this. Have you contacted our customer service about this? Please call 0200 70 000 (from abroad +358 200 70 000, Mon-Fri 8.00-18.00, local rates apply) and an advisor can take a look into this with you. -Piia
Adriano Almeida Rocha
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January 7, 2022
Unreliable app and horrible technical assistant. It uninstall during the update, and now I cannot login back. Ridiculous! I order a new activation and pin number, but God knows when it will arrive. The first issue was that the application wasn't creating the QR-code. Now it is, but I am logout. Great! š Fantastic! Nordea needs to work on it. It is fine to focus on security, but it is better when it doesn't create inconvenience for the customers.
20 people found this review helpful
Nordea Bank Abp
January 7, 2022
Hi Adriano and thank you for your feedback. How does this appear or do you receive any error message, when trying the activation via QR-code? Could you please message us in social media (Facebook or Twitter as an example) and we could take a closer look into this together. -Antti
What's new
We have made security updates and other small improvements to the user experience.
We have improved the activation flow for new customers based on customer feedback.
We are introducing QR code activation for new devices for Norwegian users. We have also added a reminder about the possibility to use biometrics with the app.
We have improved the activation flow for new customers based on customer feedback.
We are introducing QR code activation for new devices for Norwegian users. We have also added a reminder about the possibility to use biometrics with the app.
