
Ashraf Madalan
Pathetic customer care! They are not professional at all. I cancelled an online order even before its delivery. I am still waiting for the refund and it's almost 2 weeks now. They are holding customers money for no reason. Regret shopping with Sharaf Dg. Also, they are over priced compared to other retailers like Carrefour. When I told them, they said they are bit expensive because they provide better customer care. Holding customers money and make them struggle is their so called "better care"
9 people found this review helpful
Hi,
Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at support@sharafdg.com and we promise to get this resolved quickly.

Ghassan Nader
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The worst experience ever since the purchase vety bad custoker services and they sent the wrong product different than the pictures and keep changing in prices i hope that there were 0 star After waiting and try to get an update for 1 week they replied that they delivered the item and fixed it My complaint was that they delivered the wrong item and after 1 week of keep me waiting them and chatting with them the whole day they reply that your case is solved Seriously???!!!!
We apologize for the disappointment. Please share the order details with us at support@sharafdg.com. We will get in touch with you and do the needful. Thanks.

Mohannad Alaisseh
Very bad experience with them, I paid for my thing but unfortunately after paying the money the items are out of stock how????!!!? I don't know, Customer care they don't have any experience to deal with customers, they took the money just and hold it for more than 14 days, still I'm waiting for my refund It will be the last time I will deal with them bad in everything, u will never got clear answers from them every time different answer if u are ask regarding about ur items
4 people found this review helpful
Hi,
Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at support@sharafdg.com and we promise to get this resolved quickly.