Norwegian Travel Assistant

Norwegian Air Shuttle ASA

About this app

Manage your trip with Norwegian on the move! Book flights, add Fast Track and other extras, keep track of your travel plans and get important updates about your trip – everything in one handy app.

* You’ll have all your travel documents in one easy-to-access spot – both tickets and boarding passes are stored in one handy travel folder
* Book flights directly from the travel assistant
* Add and keep track of trips that haven’t been booked with your profile
* Check in on the go – convenient and quick
* Add Fast Track and skip the queues through security – handy when you’re running late or when you just feel like spending your time on other things than standing in line
* Travelling with more bags than expected? The travel assistant lets you add extra checked bags easily
* Add seat reservations to your flights and make sure you get your favourite seat
* Get push notifications with up-to-the-minute info about your flights
* Automatic login for faster access to your information and for booking flights
* Travel archive with your previous flights
* Check if flights are on time with our flight status overview
* Offline access – your travel information’s always there when you need it
* Passbook support for your boarding passes when you’ve checked in online

Help us improve the app!
Got tips or suggestions on what we should improve or include in the travel assistant app? We’d be glad to hear from you. Contact us at [e-mail]

Ratings and reviews

The app works pretty decently but there's no option to save your personal information for future use which makes concurrent ticket purchases a bit tedious. Unrelated to the app, their baggage fees if your bag is over weight can cost more than the price of your ticket. At the time I'm writing this the allowed combined weight is 10kg for any ticket except their most expensive option. The thing that made me angry was that I was stopped as I was about to board the plane and forced to pay.

I'm unable to add my passport information in the app. I eventually gave up and saved it the profile via the Norwegian Air website. However the app requires you to approve your passport information before allowing you to check in. As I'm unable to save the info, it's now impossible for me to check in electronically. Absolutely terrible.

Had a connecting flight. The app was showing me the boarding card for the next flight first rather than the current one. When opening the app for my next flight after a couple of hours, my bookings disappeared. Tried to add them but getting the message "booking already added". At that moment had to open the link on the web and screenshot the QR code since I couldn't use it from the app anymore.

What's new

- Minor improvements and bug fixes