
A Google user
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The app works pretty decently but there's no option to save your personal information for future use which makes concurrent ticket purchases a bit tedious. Unrelated to the app, their baggage fees if your bag is over weight can cost more than the price of your ticket. At the time I'm writing this the allowed combined weight is 10kg for any ticket except their most expensive option. The thing that made me angry was that I was stopped as I was about to board the plane and forced to pay.
5 people found this review helpful

A Google user
I'm unable to add my passport information in the app. I eventually gave up and saved it the profile via the Norwegian Air website. However the app requires you to approve your passport information before allowing you to check in. As I'm unable to save the info, it's now impossible for me to check in electronically. Absolutely terrible.
6 people found this review helpful

artyszone
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Had a connecting flight. The app was showing me the boarding card for the next flight first rather than the current one. When opening the app for my next flight after a couple of hours, my bookings disappeared. Tried to add them but getting the message "booking already added". At that moment had to open the link on the web and screenshot the QR code since I couldn't use it from the app anymore.
3 people found this review helpful