
Petros Geroulanos
terrible - nothing works 1. It took 4 attempts to verify the email address because the email does not open correctly. 2. Location finder does not find the parking location when you need it, despite being set to accurate. It finds it 1 hour later, when you have moved. Then, does not update again. 3. No payment option to pay the parking, despite that being the only reason to have this app on my phone. 4. Setting my profile to English still brings up everything in Greek. 5. FAQ are irrelevant.
2 people found this review helpful
novoville Ltd
August 4, 2025
We are sorry you encountered this difficulty while using the app. Please contact us at info@novoville.com or call 213-0333929 so we can resolve the issue. Thank you very much for reaching out to us.

Angeliki Mela
I cannot use the parking feature. The screens do not fit my mobile screen and I cannot see/select the options. I have checked the permissions on my mobile, they are ok, but still ... Major problem, unacceptable. Today, I have a doctor' s appointment and I will probably get fined ... The kiosk, (as a fall back plan) has technical issues, and could not accept the payment!!!
novoville Ltd
February 5, 2026
We are sorry to hear about this issue. If you have any difficulty while using the app, please make sure to contact our customer support at info@novoville.com or 213-0333929 we will be happy to assist you. Thank you very much.

Man B.
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The app itself works just fine, however, it requires some adjustments so it becomes more user-friendly. unfortunately though, it doesnt seem that there is much use from the City Halls and the appropriate persons. I have made a few reports for illegal parking since last week and they are still pending (hence of no use). most reports made are still pending after 2-3 months, therefore, there is absolutely no real use of having this app.
1 person found this review helpful
novoville Ltd
July 28, 2025
We are glad that you are satisfied with the app. The platform handles forwarding requests to the contracted Municipalities but is not involved in their resolution.
If you need any assistance or have any questions, we are here to help. You can reach us via email at info@novoville.com or by calling 213-0333929.