novoville

novoville Ltd

About this app

Novoville is a Civic Engagement Platform that transforms the way citizens access local services. Thousands of citizens are already using Novoville to improve the places they live in.

Depending on where you live, you can use the brand new Shared Repairs or GetVolunteering services, or simply report an issue you come across in your neighbourhood. These features allow you to improve your home and help your community straight from your mobile device. Download the free Novoville app to get involved!

With Novoville Shared Repairs, you can:

- Create your virtual tenement and contact other owners
- Report your issue & get quotes from Trusted Traders
- Pay into a dedicated digital account

With the GetVolunteering feature, you can:

- Help people in need who live in your area and match your interests
- Submit call logs to your organisation
- See all your submitted call logs and upcoming appointments

With the incident management feature, you can:

- Report issues you come across in your neighbourhood
- Get notified about emergencies, important announcements and events
- Give your opinion on important local matters

Ratings and reviews

terrible - nothing works 1. It took 4 attempts to verify the email address because the email does not open correctly. 2. Location finder does not find the parking location when you need it, despite being set to accurate. It finds it 1 hour later, when you have moved. Then, does not update again. 3. No payment option to pay the parking, despite that being the only reason to have this app on my phone. 4. Setting my profile to English still brings up everything in Greek. 5. FAQ are irrelevant.

Several notifications about issues I sent to them were never answered to and others were never resolved. One of them was illegal parking on both side walks of a whole street which was never resolved despite my suggestion

I cannot use the parking feature. The screens do not fit my mobile screen and I cannot see/select the options. I have checked the permissions on my mobile, they are ok, but still ... Major problem, unacceptable. Today, I have a doctor' s appointment and I will probably get fined ... The kiosk, (as a fall back plan) has technical issues, and could not accept the payment!!!

What’s new

- We have upgraded our interfaces in order to stay compliant with latest accessibility standards
- We have added more informative modals to make sure you verify everything before you pay for services
- New links on your payment notices allow you to quickly browse to the payment page on the app
- UX improvements for managing your repairs easier