
John Thonert
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I have increased my rating from 1 to 2 stars since I can now connect to and save workout data on my True 100 treadmill. Thanks to the North Pole Engineering Team for that improvement! However, I often lose connection during my workouts. Once the connection drops, all data is lost. The app should always save data and then let you choose whether or not to delete. A partially saved workout is better than none at all. Thanks again for the improvement! Please continue building on this. Thanks!
4 people found this review helpful
North Pole Engineering, Inc.
January 11, 2021
Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at support@npe-inc.com.

Jeff Bramwell
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I use this app because I haven't found anything else that works with my True Performance treadmill. However, I don't enjoy using the app for various reasons, including: - The app does not directly integrate with any performance apps such as Strava. While I can export the data file and upload it into Strava, it is slow and time consuming to do on a daily basis. - The saved workouts listing is extremely slow to load and display once you have multiple weeks of workouts saved. - More, but...
3 people found this review helpful
North Pole Engineering, Inc.
January 11, 2021
Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at support@npe-inc.com.

Rachel Perantoni
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This app keeps disconnecting from my true before my workout is done. I've already lost several workouts. Of course, if my stupid brand new treadmill had the same ability to log workouts that my 20 yr old vision did I wouldn't have this problem. The app and the treadmill both stink. ETA several months in and no amount of trouble shooting helps. This honestly might be the worst app ever created.
1 person found this review helpful