This app used to work adequately for sending meter readings and paying bills. Now it won't even open. I was hoping that it would connect to the smart meter we've been strong-armed into having. Maybe this one does. I might never know. I used to keep it fairly up to date with actual readings. But due to the app not working and the smart meter (that has failed to change my life for the better) I an now back to using a spreadsheet to monitor my usage.
Crashes I like the app and I find it beautiful and useful... BUT why does it lose connection so often? I had it for about two months now and the "Log in again" happened a lot already. And I wouldn't mind too much, if it would actually let me log in, but it won't. Frustrating.
I never feel the need to rate an app belonging to such a big company that takes a lot of money off me but I am willing to make the exception here. This app is very good, sporting a good layout and even welcome letter materials. It's easy to use as well. You can tell that a great deal of thought process has gone into this app.
Prosaic review Mostly it works (and when it does it's useful and great), sometimes it doesn't (and when it doesn't it's frustrating and a minor hassle). I guess in that way it reflects most of online, digital life. I'd actually like to give it 3.5 stars because 4 seems too generous, but 3 is also a bit tight wad.
This app is easy to use, very informative and keeps you up to date with your usage month by month. Entering and uploading meter readings is a doddle, the app even has a torch button on the keypad so there's no excuse for not submitting a reading. This is a seriously good app that does exactly what... you need it to do.
Doesn't work on Pixel XL Can't open the app - crashes 100% of the time. It is beyond useless to me. I have sent crash reports and comments to NPower but 2 months in and nothing has been done. All of my other apps work with my phone without any issue - this is the only one that doesn't seem to be compatible with Google's flagship.
We’ve streamlined our app for a slicker, quicker experience - you get where you need to go in fewer taps, and all your important tasks are easy to find. It adapts to even more devices, ensuring the same great look and feel on your phone or tablet. And it remembers your display preferences for that familiar touch whenever you come back.