Beautifully designed I never feel the need to rate an app belonging to such a big company that takes a lot of money off me but I am willing to make the exception here. This app is very good, sporting a good layout and even welcome letter materials. It's easy to use as well. You can tell that a great deal of thought process has gone into this app.
Doesn't work on Pixel XL Can't open the app - crashes 100% of the time. It is beyond useless to me. I have sent crash reports and comments to NPower but 2 months in and nothing has been done. All of my other apps work with my phone without any issue - this is the only one that doesn't seem to be compatible with Google's flagship.
Poor App, Rich Corporate Pig Company I could write a genuinely , eloquent- perhaps useful review of this app that gives N Powers subjects a user interface , but will not on principle. Ive hated being their 'customer' in every aspect- end of!
Will not let me log on Timer just spins waiting to log on. Then comes up with a network connection timeout error. Probably been able to log on 2 or 3 times since I have had this app. It's pretty poor. Or maybe it's me that is doing something wrong, although, I doubt it!
Chat Is Rubbish So you get in a queue and you're 46th. You wait, you move up. Eventually your 3, getting near. But hold on, now I'm 4th, I've gone backwards, how can you go backwards in a queue? So I wait. Now at last I'm 1, not long now. But no, now I'm 2 again... Eventually it says "Cancelled - there are no agents available to talk to you". WTF? Rubbish.
Prosaic review Mostly it works (and when it does it's useful and great), sometimes it doesn't (and when it doesn't it's frustrating and a minor hassle). I guess in that way it reflects most of online, digital life. I'd actually like to give it 3.5 stars because 4 seems too generous, but 3 is also a bit tight wad.
We’ve streamlined our app for a slicker, quicker experience - you get where you need to go in fewer taps, and all your important tasks are easy to find. It adapts to even more devices, ensuring the same great look and feel on your phone or tablet. And it remembers your display preferences for that familiar touch whenever you come back.