My NRG

NRG Energy, Inc

About this app

The My NRG mobile app helps you manage your energy accounts, monthly rewards, smart‑home connections, and exclusive offers - built for our electricity and natural gas customers in the Northeast.

Features
One login for all your NRG Home electricity and natural gas accounts.
Renew your energy plans and add new services with ease
Monitor your monthly and yearly energy usage
View your monthly rewards - cash back, travel points, or donations - plus bonuses for referring friends
Connect your EV, Nest Thermostat*, and Enphase Solar for a smarter home
Enjoy exclusive savings on Vivint Smart Home and NRG Protects home protection plans
Get quick access to customer support and utility outage contacts
Share feedback to help improve the app
NRG is not affiliated with Google or its marketed products and services.

Ratings and reviews

I love this company so much. Not only my electric bill is less ,we just got a check for $44. for being a customer. I highly recommend this company.

When trying to login with my known credentials y'all making me change my credentials is dumb. It isn't a security best practice forcing people to do this. It already is a complex, unique password just for NRG, it should be fine to keep using it (or just not using a password at all and instead relying on something like a passkey with biometrics is so much better).

This app has never told me my usage and I can't even tell how much my bill is because I need to know my usage to calculate it and my electric bill is now not billing me all because NRG is not communicating. I have had my account since New years. I'm scared to be on a bill that isn't in my budget. That's why. Already in the payment plan because this happened with another company last year. Also, the app runs slow. 🏃‍♀️ like damn I can't catch a break.

What’s new

We’ve enhanced the rewards experience and streamlined the overall app experience.