myMetro®

Contains ads
585K reviews
Content rating
Everyone
100M+
Downloads
Content rating
Everyone
Digital Purchases
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About this app

Introducing the new myMetro app, your go-to app for all things Metro by T-Mobile.

Manage your account and 5G Home Internet
Get exclusive deals with T-Mobile Tuesdays
Pay your bills and sign up for Autopay
Find support and customer resources
App blocks malicious internet connections with VPN-based protection from T-Mobile.
Introducing the new myMetro app, your go-to app for all things Metro by T-Mobile
Updated on
Oct 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Financial info, Messages and 3 others
  • This app may collect these data types
    App info and performance
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

584K reviews
Kayla W.
March 28, 2025
I've been using this app to pay my phone bill, manage my hotspot, and top up data for years. It worked great! But now all of a sudden the app's just not compatible with my current device anymore?? I've been using it on this device for a year, I have no idea what's going on 😭 I'm literally being forced to uninstall it. Metro please figure yourself out.
567 people found this review helpful
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Katie Siepierski
August 27, 2026
I've been a customer for over 18yrs and I'm appalled by the experience I've had this week trying to get ahold of customer service for the past 5 days & cannot. the app keeps crashing every time it tries connecting me to chat, and every time I call any of the Metro phone numbers it just tells me to try calling again later. all I want to do is cancel my SmartWatch line so I can then pay my bill. now my phone has been shut off. THANKS. This is enough to make me want to switch carriers
8 people found this review helpful
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Ivan
August 29, 2026
App is very good and easy to use. I do enjoy the fact to log in you just use a pin instead of having to put a long password. My only issue is the app asks you to make it the default for calls which then in turn prevents you from making calls. it took me 2 weeks to figure out the app was causing the problem and had to delete it to make calls again.
5 people found this review helpful
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What’s new

Getting into your Metro app just got a whole lot easier. No more PIN required, open the app and you're in, automatically. Already a T-Mobile customer? Link your accounts and manage everything from one place. Enjoy a refreshed guest pay experience. Plus, a fully redesigned home screen puts everything you need front and center. Metro just keeps getting better.