New phone now the subscriptions have gone Ok, so after months of persevering with my HTC, I decided to get a different phone, a Samsung Note 5. I couldn't use it as I had reached device limit. So I sent an email to Sky asking for device change. No reply except to say my subscription is cancelled the day after they accepted my money. I came here to check and no subscription option available! However my app now works fine, for how long who knows?
Plusnet user on Wi-Fi "please check your network coverage" With the latest few updates, this app complains that there is no network coverage, even if I am on Wi-Fi and everything else works fine. You have to disable Wi-Fi temporarily, so you can run the app and get the listing. Start a stream over cellular and then turn Wi-Fi on. From now on streaming over Wi-Fi works fine. Please fix this nuisance. On HTC A9 with Marshmallow.
Fraud:A paid service that doesn't work! I get my subscription from Vodafone, but the app doesn't work. It shows a message saying that my device is not authorised to use the app. I have contacted the support and they are aware of the situation but don't fix it. I have asked for an extension of my contract for the time it hasn't worked, but they have refused. Sky living up to my expectations of snow evil soulless company.
No subscription Just paid for a new subscription on an existing account and says I have no subscription! Even though says I have! Why have I just wasted my money if it doesn't work?! Subscription has never worked. Not once have I been able to access the app but you have continued to charge me and even now when the app says I don't have a subscription you are STILL CHARGING ME! I've cancelled the subscription now but I suspect this won't do any good. Your app and your customer service are both truly shocking.
Don't waste your money Was working pretty well for a long time, now it seems between sky and Google this app is worthless - stuck in the you must subscribe / you are already subscribed loop.
Doesn't work. Pointless. Worked once about 5 weeks ago and since then hasn't got past the TV guide. Also vidafone have started charging me for it when it's supposed to be free. Have to contact them month by month to get fee waived. Pointless app as it doesn't do anything. Samsung galaxy s7.
Under the cover maintenance.
Please email firstname.lastname@example.org if you have any issues.