It has been several times that charges still run after I locked the bike. A couple of time, it is said that I cannot connect to sever though my other apps worked well(eg. I was listening Online radio). The app allows you to report this issue, but obviously, it is not convenient. The most recent one is quite surprising. I perfectly “ end trip” on app and showed me charge is $3. However, a few days later, it became $27. Please fix your “ timer ”!!!
Horrible app! Feel cheated! Deposit taken but could not unlock bike on both occasions at pays lebar mrt! On top of that, without unlocking another apps started calculating my use when I was sweating under the hot sun! All because I could not get a obike! So angry! Thought I was bring charged! App literally hanged! Very very horrible and terrible app! Definitely not using obike! Install it for your enemy or your in laws!
You guys have the data that shows when a bike is not usable. This is only available to consumers after scanning the QR code. It would be nice to see this information on the map, instead of making me waste 20 mins of my life walking around, trying to find a bike so I can try this experience. I don't have time to waste on poor experiences
I don't see much obikes around my area. and most of the time when i finally found one, they are faulty bikes (most of them have rusty locks which can't be unlock.) maybe u can try working on the maintenance? but overall is ok, is just the lock issues.
Some times I can't see bikes on the map, even they are available. I think the reason is that the lock system doesn't operate well sometime. But I really like the idea of the app!
oBike suffered a massive data breach and the user data isn't even encrypted. No message to users about the data breach. Use at your peril.
1. Improved payment security
2. Enhanced interface
ofo is the world’s first dockless and cash-free bike share platform
Department of Hong Kong's most likely to stick, the most generous offer bike sharing platform!