Doesn't work at all. I tried to register several times. Entered my phone number, app said "success. Waiting for confirmation code"... The code however never comes... It might have something to do with the fact that I use phone number from different country.. But if that's the case then app should just say "sorry, you need local phone number". On the other hand the competitor app (mobike) worked perfectly.
The GPS quite simply doesn't work. Been searching around Melbourne for four different bikes to find they weren't there when I got to the location. Was using Ofo in Sydney with absolutely no problems. And it's cheaper with better bikes. Now getting the tram after wasting my time for 40 minutes. Completely impractical service.
Dont even think about geting back your deposit back. Its a scam. Ive been waiting for almost a month since I requested for the refund. Totally not recommended. Anyway, most bikes dont unlock too, so dont bother using the app
How is it acceptable to place a pop-up ad that IMMEDIATELY deducts $49 with no double confirmation? Accidents are bound to happen and $49 is not a cheap accident. Condemning this service until I get a refund. Ridiculously lousy bikes too. Hey some marketing tip for you, using a pop-up to get attention and to lead users to a sign-up page is fine. Using a pop-up as the sign-up tool is REALLY cheap. Shame on you obike.
So irate with the freaking app and company cos for the millionth time ive locked the bike and its still charging to my account. I never had much problems with ofo. Even if it was charging, i'd put "still charging" on ofo and bam it freaking STOPPED CHARGING. Switch over to ofo guys.
OBike refuse to return my deposit which was converted to VIP status because of an erroneous pop out which I accidentally click on when I tried to unlock the bike. Tried 2 weeks to talk to them, was told that the refund was being processed but was told today that it was rejected. Thus the rating and review. Will never ever use their service again. Caution not be a victim like me.
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