
Graure Ciprian
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After the latest update, it closes immediately when trying to click somewhere (after logging in with fingerprint). Why break something that worked fine.... Edit: fixed now. Thank you. PS: Clicking your card, then OTPay takes you nowhere, what should that do? Also, remove "Card digital" and just leave "Afișează detaliile cardului tău" , it only confuses people... I thought you started to offer digital cards like Revolut suddenly.
OTP Bank Romania SA
October 5, 2023
Buna, Ciprian! Avem vești bune pentru tine! Situația a fost rezolvată cu succes. Te rugăm să-ți actualizezi aplicația la cea mai recentă versiune, 2.3.1, și să ne spui dacă totul funcționează bine pentru tine. Apreciem feedback-ul tău și suntem recunoscători că ești alături de noi!

Vesa David
Very good mobile banking app but lacks : - incorporated online on-boarding from the banks website - more utilities providers, many are missing just a few available - the option to block the card not just disable online payments in case the card gets stolen way faster to combat fraud than to wait for callcenter to pick up - the option to apply for credits, mortgages inside the app - the option to use virtual cards to combat online fraud - the option to withdraw cash without card at atm via nfc
OTP Bank Romania SA
October 5, 2023
Hi, David! Thank you for your suggestions. Some of the issues mentioned are already available. The option to block the card is available in SmartBank, cards menu. Withdrawing cash via NFC can be done depending on the ATM. In the future it is possible to implement the rest of the aspects you mentioned.

Daniela Gaucan
Is one of the most usefull and user friendly banking application that i've used. The chat is working fast and the agents are friendly and will help you in few minutes.
OTP Bank Romania SA
November 21, 2023
Hi, Daniela! Thank you very much for your feedback.