Zoom by Ocado | Food Delivery

1.26k reviews
Content rating
Everyone
100k+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Need groceries, like, right now? Try Zoom by Ocado and get all your fave groceries delivered in under 60 minutes. (Parts of East and West London only.)*

Download the app today, shop from your phone and we’ll be with you in no time. Welcome to the easy life. Because everything’s better faster. Ok not everything. But grocery shopping? Abso-zoomin-lutely.

GET EVERYTHING YOU WANT
•You’ll find thousands and thousands of products to choose from. Including the best from M&S, Ocado and all the brands you love.
•Need fresh fruit & veg? We’ve got you. Dinner for tonight? Done. Emergency cleaning supplies? Boom.
•Plus there’s Meal Deals, snacks, drinks, alcohol**, health & beauty products, baby products, the lot. All just a few clicks away.

EXACTLY WHEN YOU WANT IT
•Get your food shop zoomed to your door in under 60 mins, or for later that day at a time that suits you.
•No more supermarket queues, no more last-minute dashes to the shops. Just Zoom it and let the shops dash to you.

FOOD SHOP YOUR WAY
•Use us for your big shops, little shops or just a cheeky top-up. Whatever tickles your pickle (we sell pickles too btw).

M&S FAVES
•Did we mention M&S? Well, we’re the only place you can get your M&S Food shop delivered right to your door in under an hour. Nuff said.

NO FUSS
•Minimum spend is just £15, delivery starts at £1.49p and that’s it.

AWESOME DEALS & VOUCHERS
•Love a good bargain? Download the Zoom by Ocado App and every week you’ll find tons of great deals and promotions.
•Plus, keep your eyes peeled for a whole host of personalised app-only offers in the ‘Your vouchers’ section when you check out.

DELIVERY GUARANTEE
•We’re serious about getting your groceries delivered to you in 60 mins or less. If we’re more than 5 mins late, we’ll refund your delivery fee.

HOW TO PAY
•We accept all major credit and debit cards plus PayPal.

SHOPPED WITH OCADO BEFORE?
•Just log in with your Ocado email and password. You’ll even be able to see your Ocado favourites on Zoom.

* Zoom by Ocado is currently available in selected areas of London, including:-
West London: Hammersmith, Ealing, Acton, Kew, Shepherd's Bush, Chiswick, Brentford, West Kensington and West Ealing.
East London: Hackney, Bethnal Green, Whitechapel, Wapping, Limehouse, Mile End, Bow, Stratford, Upton Park, West Ham, Beckton, North Woolwich, Silverton, Poplar, Isle of Dogs and Canary Wharf, Newington Green, Highbury, Green Lanes, Stoke Newington, Stamford Hill, South Tottenham, Leytonstone, Walthamstow, and South Woodford.

** Beer, wine and spirits. Must be over 18 to purchase. Please drink responsibly.
Fresh groceries, snacks & essentials delivered fast.
Updated on
13 Aug 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 5 others
  • This app may collect these data types
    Personal info, Financial info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.21k reviews
Andrew L
16 May 2026
The choice on offer is pretty good, but the app itself is a buggy mess. Frequently it simply won't register button presses, requiring you to close and reopen the app as you can't navigate the menu. The delivery tracker also doesn't work. First off, it starts showing the entire world map, so you have to zoom in each time. But it's pointless anyway as it simply shows the driver as still being at the start location. If they sorted out these annoying bugs it would probably be pretty good
3 people found this review helpful
Did you find this helpful?
Ocado Retail Ltd
16 May 2026
Hello thank you for your feedback. We are sorry to hear about the issues you are experiencing with the app, we'd like to look into this for you. Please contact our customer hub team. If there is anything else we can help with, feel free to reach out.
Simon Knaggs
25 August 2026
Changed back to a 5 - screenshot seems to be back! Changed my rating to 2, as now there's no screenshot ability, but only on android - still working on iphone? Seems to have arbitrarily been disabled in a recent update, you usually only see this in banking apps, what gives Ocado?
Did you find this helpful?
Ocado Retail Ltd
23 April 2026
Hi! Thanks for sharing this. We're sorry to hear about the trouble with screenshots. We'll ensure your feedback is passed on to our tech team. If you'd like us to look into this further for you, please drop us a message.
Courtney K
29 April 2026
forced to update to continue using the app and the newest update is full of bugs. search bar doesn't work unless you go all the way back to the home screen. slow and laggy on a brand new phone.
2 people found this review helpful
Did you find this helpful?
Ocado Retail Ltd
30 April 2026
Hello Courtney thanks for taking the time to leave a review. I'm sorry you aren't having a smooth time with our new app update. If you got in touch with our customer hub, they could run through some troubleshooting steps. If that doesn't fix the issue they could also take the details of your device and get your issue reported to our tech team.

What's new

We’ve made some behind-the-scenes tweaks to make shopping on this app as smooth as chocolate. Enjoy!
Content rating
Everyone
Learn more

App support

Phone number
+443456002000
About the developer
OCADO RETAIL LIMITED
web.admin@ocadoretail.com
APOLLO COURT 2 BISHOP SQUARE, HATFIELD BUSINESS PARK HATFIELD AL10 9NE United Kingdom
+44 7385 362210

Similar apps