You *have* to sort out the nonsense with paying by PayPal. I expect *everyone* would expect to just have to click 'Confirm Order' (or 'Place Order...I forget what it says) but no, that results in an error. You have to click 'Add payment method' - I find it impossible to think of a more counter-intuitive step, seeing as I have the payment method I want already set up!! - jump through a set of PayPal hoops (3 or 4 screens) until finally returning to the app where you can click 'Confirm Order'. Hideous! Make it like, for example, eBay where, once the PayPal link is set up, you just click 'Pay with PayPal' and it's done!
App works great apart from duplicate calendar entries being created whenever an order is edited! A small suggestion : the pop-up message which confirms a one-click addition is almost identical to the one which says the item is out of stock - has nearly caught me out a couple of times, adding an appropriate icon would fix this.
It's annoying that you can order products based on 'Price per' as well as just 'Price' on the Ocado website but not on the app, makes the website easier to use if you're looking for the best value products, will be deleting the app and going back to the website.
The multi step process to checkout is so infuriating, both on web and mobile, even if I just want to add 1 product to an existing order I have to go through it again! I know you're just trying to get me to buy more stuff, but unsurprisingly it doesn't work as I scroll past all the "promotions" and go straight for the continue button 5 times over. It's a UX catastrophe.
Not bad but link to Paypal doesn't work. Once order completed I have to go to the website to complete payment through PayPal
Terrible app! After authenticating with PayPal I go to complete the order and an error occurs every time. Have to go to the website to complete the order.
We’ve made a few under-the-hood improvements for performance and security, and we’ve squashed a few bugs too.