
bruce chia
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Recent change to the app, suddenly cannot access due to Remote Access Tools. No prior warning and explanation why. I don't use Facebook too. Called hotline but no answer for more than 15 mins. *update:* don't have any of those apps but it looks like they pushed another update and problem is fixed.
3 people found this review helpful
Oversea-Chinese Banking Corporation Limited
October 4, 2024
Hi, you will need to delete these apps to access our Mobile Banking App, if you have it on your device: DroidVNC Fake GPS Baidu IME for Xiaomi If you still face issues, and have the TikTok app installed, do delete and reinstall it from the official Play Store.
Please PM us at www.www.facebook.com/ocbcbank if you require further assistance. ^Iyl

KELVIN LAM
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If there's option to give 0 star, I will select as the app can't work. Can't load because it detected "remote administrative tool" which I don't have one on my phone. Such pain. Counterproductive. All my apps are downloaded through Google store and no 3rd party app. The words, "remote administrative tool" is just a string of words to display, "..." knows what are the parameters the programmer has used to search what and return this message?
9 people found this review helpful
Oversea-Chinese Banking Corporation Limited
October 4, 2024
Hi,
You will need to delete these apps to access our Mobile Banking App, if you have it on your device:
DroidVNC
Fake GPS
Baidu IME for Xiaomi
If you still face issues, and have the TikTok app installed, do delete and reinstall it from the official Play Store.
Please PM us at www.www.facebook.com/ocbcbank if you require further assistance.
^DG

Zoe Qi
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Local transfer stopped working for about a month already. Can't type in amount to transfer. I've tried everything suggested - restart device, clearing cache and reinstalling the app. It still doesn't work. I'm pretty sure it's a bug, and I'm super surprised that a banking company can leave such a bug online for such a long time!
10 people found this review helpful
Oversea-Chinese Banking Corporation Limited
January 9, 2023
We sincerely apologize for the experience. The team is aware of this issue, and presently looking into it. Please log into internet banking to make the transfer in the meantime. We seek your kind understanding on this, thank you. ^XF