Ocean Basket

Ocean Basket

About this app

This application serves as a self service platform for selected Ocean Basket stores. The sores visible on this platform have opted in.

Please note that some of the functions in this platform require geo-location to operate and may use your data to do so.

Please also note that we do require some information when registering to be able to confirm an order and these fields have been made mandatory to fill in.

If you require any further information please do not hesitate to contact [e-mail] for assistance.

Ratings and reviews

Frustrating usage! I know I'm KMs away from my nearest store, I know I will have to take the 1hour drive, but the damn app won't even allow me to go through ANY menus, get info on ANY closest stores and I got no idea how to disable my location, so I can get the info I need to book or see what everyone would like to have when we get there. Surely I AM AWARE how far I am to the nearest store, but it won't even load ANY store up!

Options on the app do not function. I was unable to find a branch that was 1km away on the app. It doesn't seem like the app is currently supported and it's not worth downloading it in its current state.

You are unable to track your order. It does not send updates nor notify you when the food is done and on its way. I ordered 21 hours ago and I only received a notification that my order has been completed now. Not user friendly at all. It kept on saying " Pending" which was not helpful , because you don't know if the order has been received by the store. Only found out my order was done when the driver called to say he had the food.