eufy-original eufy Security

In-app purchases
4.1
143K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The eufy app gives you the power to control your home protection with the eufy Security ecosystem, including products such as HomeBase, eufyCam, Video Doorbell, Entry Sensor, and more. Just access from your phone to review your home security anytime, anywhere.

Privacy Protected - eufy app is designed with your privacy in mind.

Convenient Integration - Feel safer with easy access to advanced facial recognition, motion detection, and self-learning. Plus, you can access it hands free via Alexa or the Google Assistant.

Always There - eufy's ecosystem is designed to be fast with industry-leading battery life and built with durable materials with a weatherproof rating for outdoor products. And it's all backed with the commitment to quality from its parent company, Anker.

If you have any questions, feel free to contact us at support@eufylife.com

Terms of Use: https://security-app.eufylife.com/v1/overall/termsof?type=termsofuse
Privacy Policy: https://security-app.eufylife.com/v1/overall/termsof?type=privacypolicy
Updated on
Mar 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
137K reviews
Stan “Stan Smith” Smith
March 11, 2025
App takes a while to load the cameras, especially when you go back into the app. Also it would be helpful if for the automation you could have the doorbell trigger the eufy indoor light to have some light change blink as well. The AI is wrong quite a bit but that's understandable because it's beta. The notification about watching the eufyCam S330 using the battery should be able to turn off, gets annoying
6 people found this review helpful
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Jack Hayden
March 11, 2025
There has been a glitch in the app for over 5 years where if the playback takes more than a few seconds to load, the feed gets stuck in a way that causes it to be stuck loading indefinitely. Edit: they responded to my review but I am already using the most recent app. I've also contacted their support about this for 5 years and each time get told to buy a new camera despite the issue being on their app and happening on every camera.
14 people found this review helpful
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Anker
March 11, 2025
We’ve recently released an updated version of the app to address this issue. To ensure optimal performance, please update to the latest version available. If you encounter any difficulties or require further assistance, our support team is ready to help at support@eufy.com.
Landon Foster
March 10, 2025
This is my 4th update now over 2+ years. Please please please fix the app. It still almost never loads video when you are scrolling through the footage. It will load audio, a "buffering wheel" and that's it and I'm not the only one. Then, fix your AI or whatever you use for alerts because it still WILL NOT recognize people on motorcycles. We can be slowly moving up or down the driveway and it absolutely will not notify us. And at two diff residences. At least fix your app it's still horrible.
141 people found this review helpful
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Anker
August 1, 2024
Hello, dear user, we are sorry for the inconvenience. Please feel free to contact us via EufySecurity app - >Help ->Live chat/Feedback or send email to support@eufylife.com. Please add some descriptions if it's convenient for you. We will reply to you as soon as possible. eufy Security Team

What’s new

Fixed some bugs