OfficerTRAK

OfficerTRAK® Support

About this app

OfficerTRAK® is a large, comprehensive software platform that connects off duty police officers, their policing agencies, and the customer requesting those officers in a simple, organized format.

What do agencies, customers, and officers love about OfficerTRAK®?

• It’s easy – Online and mobile apps are user friendly
• It’s fast – Every piece of the process is connected
• It’s organized – Find the information you need, when you need it
• It’s transparent – Officers, agencies, and customers know where they stand at all times

OfficerTRAK® wants you to be able to focus on actual on-duty police work again. That’s why we developed OfficerTRAK to be a solution for the entire process of off duty assignments.

Ratings and reviews

Agency switched to this app, and there have been numerous problems. The app favors people who don't work and punishes officers that do work. The app is delayed between iphone and Android. The app will not show officers working other shifts in android. They original talked about transparency being a key component. There is no transparency with this app. The app crashes a key times, the app errors when attempting to clock in or clock out.

This a great app for work. It is probably the best in the field. As an app it does a great job at listing and showing the jobs you have assigned. Unfortunately, keeping it out of perfect is the fact that it doesn't distinguish the difference between work hours and OT hours when trying to get a job. So if I try to select five 12 hour shifts, it will only allow me to grab three, 12 hour shifts, which is 24 hours of regular time and 12 hours of OT. Leaving me with 16 hours of availability.