Ola, Safe and affordable rides

4.1
2.18M reviews
100M+
Downloads
Content rating
Everyone
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About this app

The Ola app offers the safest and easiest way to ride, with multiple travel options and well-protected rides. With more than 3,00,000 vehicles in 100+ cities including Bangalore, Chennai, Delhi, Mumbai, Hyderabad, Kolkata, and Pune, Ola is the most popular ride hailing service in India.

Where are you planning to go next? Download the app, complete our quick sign-up process and book your first ride. Have a friend’s referral code? Sign up with that code to get your first trip free!

Some of the popular travel options available on the Ola app are: Auto, Micro, Mini, Prime, Bike, Outstation, Rentals and more. All our vehicles come equipped with onboard GPS for route navigation. You can see all your available ride options in the app.
You can book a ride in just a few taps. Here’s how it works:
• Set your pickup location (E.g. Home, Office, etc.)
• View all the available ride options near you
•Choose from multiple payment options including cash, Ola Money, PhonePe, UPI, cards, etc.
• Pick a type of vehicle and tap ‘Ride now’
• Get instant confirmation with trip details
• Track your ride in real-time
More benefits of riding with Ola:
• 5 layers of safety: Every car comes with safety measures like protective screens, frequent cleaning, and more.
• Secure OTP: Stay safe from the start with a secure one-time password for every ride.•
Multiple ways to pay: Pay for your trips in cash or via multiple cashless options like Ola money, PhonePe, UPI, debit card, credit cards, etc.
• Schedule a ride: Choose ‘Ride Later’ to book a ride in advance from anywhere.
• Convenient Auto rides: Get well-ventilated and affordable Autos, right at your doorstep.
• Comfortable Corporate rides: Make business travel safer and simpler by tagging your work-related trips as Ola Corporate rides.
• Quick and affordable Bike rides: Get across town with safe and pocket-friendly rides.
Got questions? Visit the Ola support website (https://help.olacabs.com/support/home) for more information or write to us at support@olacabs.com.
Stay up-to-date on all our exciting offers and latest happenings by connecting with us online.
• Follow us on Twitter - twitter.com/Olacabs
• Like our Facebook page - facebook.com/Olacabs
• Follow us on Instagram - instagram.com/olacabs
Updated on
Aug 7, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
4.1
2.18M reviews
Lomash Kumar
July 16, 2022
The experience of the rides themselves are okay but the experience of getting the rides is a huge pain. Drivers always call to check the destination and often cancel. PLEASE share the destination with drivers upfront so that this stops. This has become a nuisance. Edit: I don't believe you will be able to collect all these cases if riders have to report it on a separate url. All of my friends and family are frustrated. Please add a button on cancellation messages for easy reporting.
13 people found this review helpful
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ola
July 16, 2022
This is definitely not the experience we wanted you to have, Lomash. We have stringent guidelines to monitor ride cancellations. Request you to share the CRN of these instances at (m.me/olacabs) for us to look into this for you.
Sandeep Chakravarthy
August 10, 2022
Really bad customer service when it comes to app experience. Had a problem where the app was not updating the status of the vehicle. Even though OTP authentication and pickup was successful, the app continued to show the distance to the pickup point. I tried everything from clearing the cache to clearing all the data. Nothing worked. On calling customer service, all that the person was able to say was please uninstall and reinstall the app. Multiple times, I might add. Just pathetic.
215 people found this review helpful
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smaran chengappa
August 4, 2022
Blody ridiculous the service is! I have been using the app for a few years now. Earlier OLA provided a great service, but these days the service is ridiculous. Even though I have N number of cabs available nearby no one agrees to appear at the location. Either they cancel the booking or does not accept the booking. Fed up with these Cab companies. No point in getting a cab, most of the time end up wasting time waiting for cab. Ruins the day always! Don't know why can't they fix up the issue.
304 people found this review helpful
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What's new

We keep working behind the scenes to improve the app for you. In this version, we have updated the app with new bug fixes and performance upgrades. Try it now!

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