App is horrible! As a former Gap Inc. Corporate employee...I'm very disappointed in the execution of this app. Gap Inc. As a whole is a huge successful corporation, with that being said I expect more. Always runs slow. Makes shopping painful, and shopping should be therapeutic (retail therapy)... certainly not painful. A friend was letting me go on a spree as a gift and I was so annoyed with how slow the app was working that I almost gracefully declined the kind gesture because I was so frustrated.
It's ok but no better than website Cluttered. Some pages repeat same products. Slow to load any specific product selected before adding to cart. Navigating back to previous page is a huge delayed response and complete pain in the ass! I would spend SO much more money if you could get a fresh set of eyes and hands on this app. Redesign, simplify and launch! Best of luck! :-)
Easy to use This app is easy to use and purchase with. It also is great with any kind of promotions the company is running. They are always posted on the app as you browse so you know how much you can save. Shipping isn't expensive either. I use this app often to buy clothes for my daughter and everything fits perfectly. And if I have returns I have never had a bad experience in the store trying to take something back that I got online. Overall a great shopping experience.
It is slow and constantly freezes. It also will not link up with my rewards account even though I am sitting in front of my computer and am able to log in with the same information the app is saying is wrong. I only downloaded it to have my reward coupons handy - so frustrating
Shopping on it is ok. My biggest gripe would be the speed. It takes forever to open. I have other store apps on my phone that open right away. Its also very slow in general. Makes me just want to use the website. Will probably delete app.
Never works This is the worst app!! It is not user friendly. I downloaded it a year or so ago and uninstalled because it wasn't very good. Downloaded again and I think it is worse than before. Concentrate on items for sale not all the hype to make it "hip"
GUI enhancements and minor fixes
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