Doesn't work!! I have been trying to purchase the items in my shopping bag all evening and after I entered all my payment information and hit continue, the app stopped working. I was not able to submit my order and on top of that it kept asking me to reenter shipping and billing information. This is after having to checkout as a "guest" because the app would not let me reset my password. I tried on the website to checkout but the website wouldn't let me reset my password. Not the 1st time with issues!
I cannot believe Old Navy would let this slide This app is horrible. It takes me forever to order something, even if I already have items in my bag. Navigating to find new items takes even longer. Get it together, Old Navy!
Horrendous UI. Very cluttered, confusing & generally a pain to use. However, it lets me pay my credit statement fairly easily each month. If it didn't have that feature, there's no way I'd even consider having this on my device. The 2* rating is being generous.
Needs to be more user friendly Like other poor reviews, I agree this app is so slow and cluttered. Not easy to navigate. It never stops me from ordering but if I can, I prefer ordering on computer rather than mobile. It can be very confusing to those who aren't used to the product and know what they are looking for. I wish they would update this. It's awesome you can shop all brands but it's a total pain and time consuming to do over the mobile app.
This app could be great but its slow and many times when trying to make payments on my account I can't get past the income update request even though I've updated my income with them every time it has asked. Its frustrating!
Never works This is the worst app!! It is not user friendly. I downloaded it a year or so ago and uninstalled because it wasn't very good. Downloaded again and I think it is worse than before. Concentrate on items for sale not all the hype to make it "hip"
GUI enhancements and minor fixes
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