Can't checkout This is my 3rd edit to rating this app in 3 years. It's still absolute garbage. But the new update is so much worse. It won't even let me see the items in my cart. Even trying to shop is nearly impossible. Suddenly it takes like 2 minutes to load 1 items page. Seriously... fix this horrible app.
Disappointed This app is extremely slow and my main nerd for it is to pay my credit card balance via my phone. The problem is, the app will not recognize my username and password. I went through the steps to find my username and it FINALLY brought me to a page that said: Your username is..... (there was a blank space). In the end I have to delete the app and find a computer anyway. Waste of space on my phone.
Issue completing order When I try to complete my order using the app 90% of the time it doesn't work. I get prompted to login over and over again. The only way to get around it is to login from the website directly. Luckily at least my cart is saved, but I do have to re-enter the promotion codes.
App slow and hard to navigate App is slow and hard to navigate. Also, the search feature doesn't include size nor does it include the specific colors so you can't even figure out how to search for something as simple as "palomino" (i.e. khaki) colored pants.
Barely functional. None of the links/buttons work. Just like the mobile site.
Slow This app is really slow and doesn't seem very mobile friendly. I always have a hard time logging into my account. I love old navy, but this app needs to get it together.
GUI enhancements and minor fixes